Senior Director, Awareness to Revenue

atBlackbaudRemoteUS flagUnited StatesFull-timeDirectorSenior$176.8k – $224.9k/year

Posted Aug 21

This is a fully remote position, open to applicants in United States.

πŸ“‹ Description

β€’ Take ownership of the A2R stream enhancement strategy, roadmap, results, and sequence of modifications.

β€’ Manage the demand model from initial interest through to closed revenue, encompassing Demand to Lead, Lead Qualification, Seller, Pricing & Packaging, and Closed Revenue.

β€’ Establish funnel stages, conversion points, handoffs, business data taxonomy, campaign naming, and attribution.

β€’ Identify and eliminate structural bottlenecks throughout the complete revenue process.

β€’ Redesign workflows utilizing AI-native methods, including agents, orchestration, automation, and human oversight.

β€’ Collaborate with business, technology, and AI teams to pinpoint scalable solutions.

β€’ Lead initiatives from proof of concept to enterprise deployment, while measuring adoption and business value.

β€’ Determine autonomy levels and human oversight standards for agentic workflows in compliance with enterprise policies.

β€’ Act as the single point of entry for work entering the A2R stream.

β€’ Chair the Business Owner group for the stream during the PI cadence and present the investment case to Investment Management.

β€’ Establish governance through approval gates and controls for risk, security, and compliance.

β€’ Own yield metrics such as conversion, flow time, cost to convert, forecast accuracy, quote-to-cash cycle time, and revenue recognition quality.

β€’ Develop Experience Management as a unified team across the five motions.

β€’ Partner with the Solution Train Engineer and Release Train Engineer on delivery cadence and execution health.

β€’ Achieve first-year objectives, including a single intake path, live yield metrics, standardized funnel taxonomy and attribution, and human-agent workflows deployed at scale.


⛳️ Requirements

β€’ Over 15 years of experience in business strategy, operations, product management, or consulting.

β€’ Extensive experience in GTM or Revenue Operations.

β€’ Strong comprehension of how go-to-market teams function from initial demand through to revenue.

β€’ Proven ownership of a portfolio or backlog at scale, including intake, prioritization, dependency management, and PI planning.

β€’ Accountability for business outcomes through value cases and KPIs.

β€’ Strong understanding of AI-native working methods and the ability to apply these capabilities to high-value opportunities.

β€’ Technical development experience is not a prerequisite.

β€’ Demonstrated success in leading complex, cross-functional transformations in the absence of an established playbook.

β€’ Executive presence to align business, technical, and operational stakeholders.

β€’ Expertise in SAFe and Lean Portfolio Management.

β€’ Preferred experience in the nonprofit sector, donor-advised funds, or gift management.


🏝️ Benefits

β€’ Medical, dental, and vision insurance.

β€’ Remote-flexible workforce.

β€’ Wellness Programs.

β€’ 401(k) program with employer match.

β€’ Flexible paid time off.

β€’ Generous Parental Leave.

β€’ Donations for Doers.

β€’ Pet insurance, legal, and identity protection.

β€’ Tuition reimbursement program.

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