Senior Director Analyst – Services GTM, AI Transformation

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Generate innovative, thought-provoking, and highly leveraged research on AI-era Go-To-Market (GTM) strategies for technology and professional services firms.

• Formulate research and insights through thought leadership while providing actionable solutions to meet client needs.

• Evaluate and forecast trends in AI technology, AI adoption, GTM, and business strategies for service-oriented businesses.

• Offer practical, data-driven recommendations on service packaging, pricing, attachment strategies, delivery models, GTM engineering, and services-led growth.

• Directly engage with CEOs of small and midsize technology providers and services leaders through virtual or in-person interactions.

• Provide guidance and facilitate strategic discussions regarding AI GTM effectiveness, services strategy, GTM engineering, and business transformation.

• Deliver presentations at Gartner events, industry conferences, and client briefings.

• Support research and sales efforts by acting as the voice of the market.

• Collaborate with research teams to develop content focused on technology and professional services GTM.

• Drive client engagement on critical initiatives.

• Conduct peer reviews of research content to ensure quality and relevance.

• Represent Gartner's research, methodologies, and strategies concerning next-generation GTM.

• Mentor and guide junior team members.

• Identify and implement enhancements to research processes.

• Proactively assist clients in applying Gartner research and insights to achieve tangible business results.

⛳️ Requirements

• Bachelor’s degree or equivalent experience; a graduate degree is preferred.

• Experience building, leading, or substantially shaping an AI-driven or AI-first GTM strategy aimed at redesigning revenue systems.

• Background in technology services organizations or professional services divisions is preferred.

• Experience overseeing GTM engineering teams or functions.

• Proven track record in establishing delivery standards, scaling reusable architectures, automation, data flows, and AI-enabled solution patterns for GTM.

• Fluency in the entire GTM system for service businesses, encompassing Ideal Customer Profile (ICP) and motion design, pipeline management, sales execution, revenue operations, customer success expansion, partnerships, pricing and packaging, and GTM engineering.

• Experience in evaluating and operationalizing the modern GTM stack, including CRM, marketing automation, revenue intelligence, content management, agents, data platforms, pricing engines, and service delivery or Professional Services Automation (PSA) tools.

• Over 12 years of relevant experience in leadership roles within tech companies and AI business transformation.

• In-depth understanding of operational and GTM AI tools, trends, and best practices.

• Ability to convert technical concepts into actionable business strategies.

• Proven executive presence and credibility with technology CEOs and senior leaders.

• Strong organizational skills with the ability to deliver high-quality work under tight deadlines.

• Excellent research, writing, and presentation abilities.

• Proficient in analyzing and synthesizing data, applying frameworks, and justifying recommendations.

• Strong capability to convey complex business transformation and AI concepts in a clear and concise manner.

• Subject matter expertise and comfort in presenting at both large and small-scale speaking engagements.

• Robust business and financial acumen.

• Extensive knowledge of the competitive AI landscape for small and midsize technology services and professional services organizations.

• Capacity to work independently and collaboratively within a multicultural, global team.

• Learning agility and ability to navigate complex, matrixed environments.

• Willingness and ability to travel up to 25% as required.

🏝️ Benefits

• Competitive salary.

• Generous paid time off policy.

• Charity matching program.

• Comprehensive US medical, dental, and vision plans.

• Parental leave.

• Employee Assistance Program (EAP).

• 401(k) matching, up to $7,200 per year.

• Collaborative, team-oriented culture.

• Professional development and unlimited growth opportunities.

• Opportunity to purchase company stock at a discounted rate.

• Flexible hybrid work environment.

• Options for virtual work and in-person collaboration.

• Equal employment opportunity and support for reasonable accommodations.