Senior Director, Account Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary account owner for designated member organizations.

• Create and implement comprehensive strategies that promote growth, retention, and value realization within Premier’s range of solutions and services.

• Establish and nurture strategic relationships with C-suite executives and significant stakeholders.

• Serve as the main point of contact for members and facilitate collaboration among various Premier teams.

• Attain specified growth, retention, and member value objectives.

• Foster trusted relationships and craft integrated strategic account plans.

• Lead the cadence of executive engagement, including executive business reviews.

• Create reference accounts, success stories, and networking opportunities.

• Enhance the growth of existing accounts through effective cross-selling and upselling strategies.

• Identify and prioritize opportunities for expansion across Premier’s offerings.

• Direct commercial strategy and align sales initiatives.

• Convey the business value and financial impact of solutions to executive stakeholders.

• Formulate renewal strategies 12–18 months in advance and oversee retention efforts.

• Identify and manage key stakeholders, including champions, influencers, and potential detractors.

• Communicate financial, operational, and clinical outcomes achieved through Premier offerings.

• Ensure member satisfaction and proactively address issues.

• Coordinate cross-functional teams to deliver integrated enterprise-level solutions.

• Provide informal leadership and guidance to internal stakeholders.

• Represent Premier in executive-level discussions and forums.

⛳️ Requirements

• A minimum of 7 years of relevant experience.

• Bachelor’s degree is mandatory.

• Proven ability to engage and influence senior executives and C-suite stakeholders.

• Strong financial and business insight, with the capacity to articulate ROI and value.

• Expertise in executive relationship management.

• Strategic thinking and account planning skills.

• Experience in consultative sales and commercial strategy development.

• Sound financial acumen and value articulation abilities.

• Proficient in cross-functional leadership and collaboration.

• Excellent communication skills and executive presence.

• Strong problem-solving and decision-making capabilities.

• Preferred 10 years of experience in account management, consulting, sales, or healthcare strategy.

• Experience working with C-suite executives of complex organizations or enterprise accounts.

• Familiarity with consultative selling and strategy formulation.

• Master’s degree is preferred.

• Ability to remain stationary for extended periods.

• Capacity to adapt quickly and change priorities while meeting deadlines.

• Keen attention to detail.

• Competence in operating computer programs and software.

• Effective communication skills in both in-person and electronic formats.

• Ability to make independent decisions.

• Capability to work effectively in a collaborative business environment, even in close quarters with peers and amidst varying interruptions.

🏝️ Benefits

• Comprehensive health, dental, vision, life, and disability insurance.

• 401k retirement plan.

• Paid time off.

• Participation in Premier’s employee incentive programs.

• Tuition reimbursement and opportunities for professional development.

• Various perks and discounts.

• Access to on-site and online exercise classes.