Director, Health Plans – Account Executive

This is a fully remote position, open to applicants in Alabama, +44 more states.

📋 Description

• Take charge of the complete account relationship as an account executive and oversee the daily success of clients.

• Act as the main point of contact for a designated portfolio of health plan accounts.

• Cultivate and maintain strong client relationships.

• Comprehend each client's strategic business objectives, portfolio, and operational needs.

• Boost customer engagement through proactive outreach and check-ins.

• Adapt to evolving client requirements and identify opportunities for additional offerings.

• Independently create account-level analyses including enrollment and portfolio data, opportunity sizing, and client-ready presentations.

• Organize and lead webinars with experts to improve customers' understanding of products.

• Track contract renewals and proactively engage clients to ensure renewals are secured.

• Propel account growth and retention without the support of a dedicated team.

• Willingness to travel 5–10% throughout the year.

⛳️ Requirements

• Bachelor's degree in Business, Marketing, Computer Science, Data/Analytics, or a related discipline.

• Background suitable for an analyst role with the capability to directly handle data using Excel, SQL, and BI tools to independently generate account insights.

• 1–3 years of experience in an analyst role or a comparable background.

• Previous experience in a startup or a fast-paced, high-ownership environment.

• 1–3 years of experience in a startup or agile, high-ownership setting.

• Demonstrated experience as an Account Executive, Customer Success Manager, or a similar client-facing position with accountability for both relationship and commercial results.

• 2–4 years of experience in an Account Executive, Customer Success Manager, or a comparable client-facing role.

• Strong communication, negotiation, and interpersonal abilities.

• Capacity to grasp technical concepts and translate them into terms easily understood by clients.

• Results-oriented mindset focused on client satisfaction and retention.

• Capability to work remotely within the U.S.

🏝️ Benefits

• Ample opportunities for career advancement.

• Comprehensive medical, dental, and vision insurance.

• Three weeks of vacation plus five personal days for relaxation.

• Employee stock ownership program.

• RRSP program.

• 401k with matching contributions.

• Opportunities to contribute to the community through involvement.

• Flexible work arrangements tailored to your lifestyle.

• Casual workplace atmosphere.

• Comprehensive benefits package.

• Additional perks.

• Opportunities for learning and development.

• Award-winning company culture.