Senior Deal Desk Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the deal desk and order management workflow.

• Act as the main contact for Sales and Account Management regarding deal structuring, pricing, quoting, and obtaining approvals for new business, expansions, and renewals.

• Organize, evaluate, and process deals in accordance with established commercial guidelines, encompassing non-standard discounts, payment terms, and multi-year arrangements.

• Keep accurate sources of truth for deal requirements, sales templates, and approval matrices.

• Assess completed deals, amendments, and cancellations for thoroughness and precision within Salesforce.

• Collaborate with RevOps on Salesforce, CPQ, and operational impacts; Finance on pricing and discount strategies; and Legal concerning non-standard terms.

• Foster trusted cross-functional relationships to facilitate commercial decision-making processes.

• Examine deal data to uncover trends in discounting, deal structures, and approval patterns.

• Identify chances to automate or streamline processes, enhance deal turnaround time and accuracy, and minimize operational friction.

• Create enablement resources and assist in Sales training regarding deal desk procedures and best practices.

• Oversee the Deal Desk and take charge of new projects as assigned.

⛳️ Requirements

• A minimum of 4 years of experience in Deal Desk, Sales Operations, Revenue Operations, Finance, Sales Support, or a related analytical/commercial position.

• Strong analytical and problem-solving abilities, with a grasp of both the specifics and the broader business implications of deals.

• Familiarity with SaaS metrics and commercial concepts, including ARR, bookings, recurring revenue, and discounting.

• Exceptional attention to detail and a commitment to high accuracy standards.

• Outstanding communication skills with the capability to collaborate effectively with stakeholders across Sales, Finance, RevOps, Legal, and other departments.

• Excellent organizational skills with the capacity to manage multiple transactions and priorities concurrently in a fast-paced setting.

• Comfortable engaging with business systems.

• Experience with Salesforce is mandatory.

• Experience with CPQ is highly preferred.

• A background in Finance or FP&A is advantageous.

🏝️ Benefits

• Annual bonuses or commission awards.

• Equity awards.

• 401K plan with employer matching.

• Comprehensive health, dental, vision, life insurance, and both short-term and long-term disability coverage.

• Flexible spending accounts for healthcare and dependent care.

• Wellness reimbursement.

• Work from home reimbursement.

• Flexible vacation policy.

• Parental leave program.

• Company-issued laptop.