Senior Customer Sales Manager

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Drive the sales initiatives, strategic development, and ecommerce strategies for a $65 million business with Meijer at Kraft Heinz.

• Oversee a business structure centered around Meijer to improve category focus.

• Mentor and guide team members within the customer business team and Kraft Heinz Sales.

• Work collaboratively with the ECM team on in-store execution, Hand Picked Offers, and Scale events.

• Lead cross-functional business planning that encompasses category management, supply chain efficiency, technology, and local marketing.

• Formulate, monitor, analyze, and assess business plans.

• Enhance the Kraft Heinz business with Meijer through profitability, market share gains, revenue objectives, special initiatives, and new item introductions/distribution.

• Utilize internal and external insights to maximize total customer profits.

• Customize customer programs in alignment with customer strategies and business-sector expectations.

• Act as the primary liaison with the Kraft Heinz HQ Sales organization.

• Serve as the single point of accountability for Kraft Heinz activities with the customer.

• Build relationships with decision makers and provide category management expertise at the retail level.

• Keep management informed on competitive activities, changes in customer strategies, marketplace updates, and related business developments.

• Implement efficient trade programs and manage trade promotion spending within budgetary constraints.

• Evaluate customer service levels and execute improvement plans.

• Lead or support major business reviews and customer visits, including annual evaluations and top-to-top meetings.

• Ensure seamless delivery and service processes for customers.

⛳️ Requirements

• Strong sales experience with a comprehensive understanding of business processes, including forecasting, promotional planning, and multi-year strategy development.

• Prior experience managing a P&L.

• Significant background in building customer relationships.

• Strong financial acumen, including a grasp of profit and revenue drivers and analysis.

• Proficient in trade deployment.

• Excellent decision-making skills grounded in critical thinking and planning.

• Candidates must reside in either Illinois or Michigan.

🏝️ Benefits

• Performance-based bonus.

• Medical, prescription drug, dental, and vision coverage.

• Screenings/assessments.

• Paid time off.

• Company holidays.

• Leave of absence.

• Flexible work arrangements.

• Recognition.

• Training.

• Employee Assistance Program.

• Wellbeing programs.

• Family Support Programs.

• 401k.

• Life insurance.

• Accidental Death & Dismemberment coverage.

• Disability coverage.

• Resources and learning opportunities for physical, social, emotional, and financial wellbeing.