Senior CRM Account Executive – SLED

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Promote ServiceNow CRM solutions to business line owners within call centers, customer service, field operations, Revenue Operations, and Sales departments.

• Cultivate relationships with customer executives and key decision-makers to comprehend their CRM priorities and purchasing procedures.

• Create account and territory strategies that highlight priority clients, growth potential, and necessary actions.

• Manage client relationship mapping and coordinate account strategies with a diverse virtual team, including Sales Specialists, Solutions Consultants, Success resources, Partners, and Marketing.

• Serve as a trusted CRM business advisor to customers, guiding them in achieving their business objectives with ServiceNow CRM.

• Facilitate discovery sessions, utilize value-based selling techniques, and deliver quantifiable business results.

• Showcase and demonstrate ServiceNow CRM solutions.

• Conduct Customer Business Reviews to assess use cases, objectives, adoption, and potential expansion opportunities.

⛳️ Requirements

• Over 10 years of sales experience in a software or solutions sales environment.

• Proven ability to establish trusted relationships with existing and potential clients, as well as collaboration with various teams.

• Experience in generating new business, negotiating agreements, and maintaining robust C-Level relationships.

• Demonstrated history of achieving high quotas and consistently meeting annual sales goals.

• Familiarity with leveraging or critically evaluating the integration of AI into workflows, decision-making, or problem-solving.

• Commitment to fostering a customer success mentality in a collaborative team setting.

• Willingness to travel up to 50% of the time.

• Residing in or serving the AZ/CO territory.

🏝️ Benefits

• Flexible or remote work options.

• Reasonable accommodations provided during the application process.

• Equal employment opportunity protections.

• Consideration of arrest or conviction records in compliance with legal standards.