Senior CRM Account Executive

This is a fully remote position, open to applicants in Texas.

📋 Description

• Manage the market success of ServiceNow’s CRM offerings.

• Assist in strategizing and achieving solutions for specialized areas.

• Facilitate territory strategy and planning to enhance vertical alignment, account targeting, and execution.

• Provide insights to Account Executives during account planning based on territory strategy and recommendations.

• Ensure alignment of territory strategy and account planning with Now Value principles.

• Assist customers in visualizing the benefits of digital transformation and collaborate with account teams, customers, and partners to develop strategies.

• Collaborate with Solution Consultants and Specialist Solution Consultants to provide feedback and secure agreement on the Capability Roadmap.

• Mentor Account Executives, Account Development Representatives, and Account Customer Engineers on essential knowledge within specialty solution areas.

• Identify opportunities within specialized solutions and aid in managing the sales cycle.

• Tailor responsibility distribution to meet the needs of territory and account teams.

• Advocate for diversity and inclusion within a welcoming environment.

⛳️ Requirements

• Must be located in Texas.

• Demonstrated ability to consistently meet or exceed annual sales quotas while selling transferable solutions.

• Over 7 years of proven success in selling transferable CSM/FSM/CRM platform software.

• At least 5 years of experience as a quota-carrying Account Executive, Sales Specialist, or equivalent role.

• A minimum of 3 years of successful full-cycle ownership within the Enterprise segment (5,000+ Employee Enterprises).

• Comprehensive understanding of business sales processes.

• Willingness to travel 30–50% of the time.

• Experience in integrating AI into workflows, decision-making, or problem-solving processes.

• Proficient in utilizing AI-powered tools, automating workflows, analyzing AI-driven insights, or investigating AI’s potential impact on the function or industry.

🏝️ Benefits

• Flexible or remote work persona.

• Flexible work arrangements tailored to work persona and designated work location.

• Reasonable accommodations provided throughout the application process.