Senior Creative Design Manager

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Spearhead the creative strategy, design vision, and implementation across brand, organic, and paid media marketing channels.

• Lead and cultivate a team of designers through coaching, performance management, mentorship, and career advancement.

• Collaborate with Performance Marketing and GTM leaders to develop high-impact creative that supports acquisition, conversion, retention, and revenue objectives.

• Supervise creative assets across paid social, display, video, search companion creative, email, and additional digital marketing platforms.

• Set and uphold creative standards, workflows, and best practices.

• Advocate for testing and optimization initiatives using customer insights, analytics, and performance metrics.

• Work alongside Content Strategy, Brand, Analytics, Customer Experience, and Marketing teams.

• Ensure that creative assets conform to brand guidelines and meet channel-specific performance targets.

• Stay updated on industry trends, platform innovations, and emerging best practices in creativity.

⛳️ Requirements

• Bachelor’s degree in Graphic Design, Marketing, Communications, Digital Media, or a related discipline.

• Over 10 years of experience in creative design, performance marketing creative, digital marketing, email design, or related fields.

• More than 3 years of leadership experience, including managing and developing creative teams.

• Proven track record of directing creative strategy and execution for paid media, performance marketing, and lifecycle marketing initiatives.

• Strong comprehension of paid social, display, digital advertising, email marketing, and best practices in customer journey.

• Experience in utilizing analytics, testing outcomes, and customer insights to enhance creative performance.

• Established ability to balance brand consistency with conversion-driven creative aims.

• Excellent stakeholder management and cross-functional collaboration capabilities within a matrixed environment.

• Outstanding communication, presentation, and creative storytelling skills.

• Proficient with contemporary creative and design tools, including Adobe Creative Cloud, Figma, and other related collaborative platforms.

• Experience in managing agency partners, external vendors, and creative production workflows is preferred.

🏝️ Benefits

• Medical and prescription drug coverage for eligible associates and their dependents.

• H&R Block Retirement Savings Plan (401(k) Plan).

• Employee Assistance Program.

• (Virtual) fitness center programs.

• Associate discount program.

• Business Travel Accident Insurance.

• Associate Tax Preparation benefit.

• Competitive compensation.

• Extensive benefits package.

• Support for life both at work and beyond.

• Opportunities for continuous learning.

• A high-performing, connected culture.