Mid-Weight Product Designer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Craft digital experiences for PetLabCo.’s organic e-commerce platform, customer account portal, acquisition funnels, and landing pages.

• Develop refined, user-friendly digital interfaces that yield measurable conversion outcomes.

• Navigate various products, customer journeys, and commercial challenges according to business needs.

• Transform initial concepts and journey maps into flows, wireframes, prototypes, and high-quality user interfaces.

• Collaborate with the Design & UX Director, Lead Digital Designer, Senior Product Designers, and Creative Designers.

• Take ownership of design projects while incorporating feedback and gaining insights from seasoned designers.

• Grasp customer and commercial goals that underpin briefs and challenges.

• Analyze customer behavior, conversion metrics, and experimental findings to assess performance and enhance experiences.

• Assist in executing high-priority commercial initiatives.

• Balance customer needs, brand integrity, usability, and commercial efficiency.

• Oversee multiple workstreams and adapt to changing priorities within the digital customer experience.

⛳️ Requirements

• Practical experience in designing digital experiences for a direct-to-consumer brand, e-commerce business, or similarly conversion-driven environment.

• Mid-weight UX/UI or Product Design expertise with the capability to independently tackle design challenges.

• Experience in designing or enhancing customer journeys with a focus on commercial results.

• Strong foundation in UX principles, including journeys, flows, wireframes, and prototypes.

• Proficient UI skills across desktop and mobile platforms, encompassing hierarchy, typography, spacing, layout, and interaction.

• High level of proficiency in Figma, including components, libraries, and scalable design systems.

• Comfortable utilizing customer behavior, conversion metrics, and experimental insights.

• Commercially-oriented mindset that balances customer experience with commercial performance.

• Ability to collaborate with designers and cross-functional partners while articulating design rationale.

• Capability to thrive in a fast-paced environment with evolving priorities.

• Positive, practical, and proactive attitude.

• Dedication to producing high-quality work while prioritizing speed, iteration, and learning.

• Ability to manage multiple workstreams and priorities while maintaining meticulous attention to detail.

🏝️ Benefits

• Private Health Care through Vitality.

• 28 days of annual leave in addition to public and bank holidays.

• Help@Hand Employee Assistance Programme.

• Workplace pension scheme with a 5% employer contribution through Royal London.

• Enhanced maternity, paternity, and adoption leave.

• Nursery Salary Sacrifice Scheme.

• Learning and development budget.

• Annual puppy therapy.

• Complimentary breakfast, fruits, and snacks in the office.

• Dogs are welcome in the workplace.

• Life Assurance offering a tax-free lump sum equivalent to four times your basic salary.

• Discount vouchers and gym memberships available through WellHub.

• Electric Vehicle Scheme.

• Give Back Day: an additional day off for volunteering, along with a £50 charity contribution.