Senior Content Strategist

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the platform’s content strategy, ensuring alignment with program goals, quarterly OKRs, and the product roadmap.

• Create and uphold content guidelines, style standards, and editorial workflows across various contributing agency offices.

• Oversee data and content governance, which includes standard guides, guided authoring steps, and role-based publishing workflows in Drupal.

• Maintain and enhance the site structure, taxonomy, and metadata, ensuring consistent naming conventions across data products.

• Collaborate with developers and web analytics teams to enhance search relevance and discoverability using Adobe Analytics and Google Search Console.

• Implement open data metadata standards, such as DCAT-US, on dataset pages and related content.

• Organize and lead content migration from other agency data websites, encompassing inventories, audits, content mapping, and redirect planning.

• Contribute to and guide the strategy for consolidating data websites.

• Ensure new data pages are launched with comprehensive supporting documentation, including plain-language descriptions, methodology documents, and data dictionaries.

• Mentor agency data owners and review submissions prior to public release, facilitating at least 10 new data product launches annually.

• Contribute to help desk FAQs, user guides, release notes, and other user-facing communications.

• Utilize user research, help desk trends, and analytics to pinpoint content gaps and convert findings into user stories with acceptance criteria.

• Engage in sprint ceremonies, Program Increment planning, demos, and retrospectives.

• Uphold content standards in Confluence.

• Ensure content adheres to Section 508 and WCAG 2.1 AA requirements.

• Maintain human oversight of AI-assisted content.

• Execute other relevant duties as assigned and for which you are qualified/trained.

• Advise government stakeholders, data owners, design, research, and development teams on how to make complex data comprehensible.

⛳️ Requirements

• Bachelor’s degree in Communications, English, Information Science, Library Science, Journalism, or a similar field.

• Minimum of 10 years of experience in content strategy.

• At least 5 years of experience in creating content guidelines and planning taxonomy for public-facing data websites.

• Experience with federal content migration initiatives.

• Background working in agile delivery teams, utilizing tools such as Jira and Confluence.

• Strong writing and editing skills in plain language for audiences with varying levels of data fluency.

• Working knowledge of accessibility standards (Section 508/WCAG 2.1 AA) for web content and documents.

• Ability to obtain and maintain a favorable Public Trust determination in support of a federal government contract.

• Legally authorized to work in the United States.

• Preferred: Experience with federal health programs or health data.

• Preferred: Experience in consolidating multiple websites into a single platform.

• Preferred: Familiarity with open data metadata standards such as DCAT-US 1.1, data dictionaries, and methodology documentation.

• Preferred: Experience in authoring and governing content in Drupal.

• Preferred: Familiarity with the U.S. Web Design System, agency design systems, and the Digital Services Playbook.

• Preferred: Experience collaborating with user researchers, including on studies subject to the Paperwork Reduction Act.

• Preferred: Master’s degree in a related field.

• Bixal does not provide visa sponsorship.

🏝️ Benefits

• Flexible hours.

• 401K with matching incentive.

• Parental Leave.

• Medical/dental/vision benefits.

• Flexible Spending Account.

• Company-provided short-term disability and life insurance.

• Commuter benefits.

• Paid Time Off (PTO).

• 11 Paid holidays.

• Support for professional journeys and future opportunities.

• Reasonable accommodation for applicants with disabilities.