Senior Consultant, Organizational Change Management (OCM)

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Deliver organizational change management services to State Medicaid Agency clients as they transform their organizations to align with the Medicaid Enterprise System strategy.

• Assist the project lead in overseeing the BerryDunn project team's OCM activities.

• Create project deliverables and artifacts, such as plans, surveys, and assessments.

• Cultivate relationships with client contacts, project team members, vendor representatives, and other stakeholders.

• Manage and report on the project's status, progress, budget, schedule, quality, and resources.

• Facilitate internal team meetings as well as meetings with clients, teams, and vendors.

• Mentor and nurture the development of project team members.

• Develop, review, and discuss project deliverables thoroughly.

• Document and escalate project action items, issues, risks, and decisions as necessary.

• Provide clear and consistent communication to clients, team members, vendors, and direct reports.

• Act as a Medicaid Enterprise System Organizational Change Management Subject Matter Expert for a client in Puerto Rico.

⛳️ Requirements

• A Bachelor’s degree, or an equivalent of four (4) additional years of relevant experience in lieu of the degree.

• At least five (5) years of experience in implementing OCM practices for system implementation projects using a recognized change management framework.

• A minimum of three (3) years of proven experience in an OCM lead or Subject Matter Expert (SME) role supporting a State Medicaid Agency or a similarly sized large healthcare provider management organization.

• Background in organizational change management, preferably within state government, health IT, and the Health and Human Services sector.

• Experience with the implementation of Medicaid Management Information Systems modules.

• Proven experience in State HHS IT OCM, project management, and a Prosci® background.

• Capability to facilitate meetings and convey complex concepts clearly to stakeholders.

• Ability to juggle multiple assignments and deliver quality results in a timely manner.

• Skill in building and maintaining positive working relationships with diverse stakeholders.

• Ability to thrive and perform effectively in an ambiguous and evolving environment.

• Proficient in written and verbal English communication.

• Proficiency in all Microsoft applications.

• Fluency in Spanish is a plus.

• Prosci® certification is highly desired.

🏝️ Benefits

• Competitive base salary range of $115,000 - $135,000.

• Comprehensive benefits that support physical, mental, career, social, and financial well-being.

• Opportunities for learning and development.

• Option for remote-based work.

• Commitment to equal employment opportunity.

• Reasonable accommodations available for the application, interview, and job performance processes.