Senior Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead activities to gather requirements, including workshops, interviews, and collaborative sessions with customer stakeholders.

• Facilitate conversations to identify business objectives, challenges, limitations, and criteria for success.

• Document and confirm both functional and non-functional requirements, business rules, assumptions, and dependencies.

• Convert business requirements into implementation-ready documents such as process flows, requirements, and user stories.

• Create current-state and future-state business process flows to identify inefficiencies, gaps, and opportunities for improvement.

• Utilize business process flows to align stakeholders and direct solution design and implementation.

• Configure enterprise software in accordance with approved requirements and Accela best practices.

• Collaborate with technical, data, and integration teams to synchronize technical requirements and dependencies.

• Act as a liaison between business stakeholders and technical teams to ensure that intent, constraints, and impacts are clearly understood.

• Guide clients towards standard solutions and best practices while balancing business needs, scope, and technical considerations.

• Work alongside Project Managers to manage project scope, identify risks, and facilitate decision-making.

• Support testing and validation efforts, including UAT planning, defect triage, and resolution coordination.

• Contribute to go-live readiness by ensuring configuration completeness, alignment of business processes, and operational readiness.

⛳️ Requirements

• 3–5 years of experience in business analysis, requirements gathering, and stakeholder facilitation within complex implementation projects.

• Proficient in developing and utilizing current-state and future-state business process flows.

• Practical experience in configuring enterprise software solutions based on discovery requirements.

• Ability to effectively coordinate with cross-functional technical teams.

• Experience in documenting requirements using process modeling, use cases, or user stories.

• Capacity to think conceptually while maintaining meticulous attention to detail in configuration and documentation.

• Strong problem-solving skills with the ability to propose practical, best-practice solutions.

• Excellent written and verbal communication skills with the ability to influence and guide both business and technical stakeholders.

• Experience working within defined project scopes and supporting change control discussions.

• Comfortable operating in fast-paced environments with multiple stakeholders.

• Prior experience in professional services or consulting is preferred.

• Expertise in the government or public-sector domain is a plus.

• Mentoring or coaching experience is advantageous.

• Experience in documenting and communicating cross-functional workflows is desirable.

🏝️ Benefits

• Annual bonus target (discretionary, based on company and individual goal achievement).

• Flexible time off.

• Comprehensive medical plans.

• Dental plans.

• Vision plans.

• Family planning benefits.

• 401(k) retirement savings plan with company match.

• Health savings account with company contributions.

• Flexible spending account.

• Life coverage.

• Accident coverage.

• Disability coverage.

• Business travel insurance.

• Employee assistance programs.

• Additional well-being benefits.