Senior Communications Products Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Create communication plans and schedules for informatics projects designed for clinical, operational, and partner audiences.

• Compose, revise, and generate newsletters, fact sheets, web content, SharePoint materials, briefings, infographics, and various informational products.

• Oversee content for the Health Informatics Community of Practice and associated channels that serve VA medical centers.

• Generate outreach and educational resources that advocate for health information exchange with Veterans, community providers, and industry partners.

• Formulate messaging for deployment and adoption materials that facilitate Federal EHR site transitions, VistA/CPRS modifications, and optimal EHR usage.

• Create communications that support informatics workforce, training, and engagement initiatives.

• Prepare press materials, talking points, and responses to information requests for Government review and dissemination.

• Write and schedule content for internal and approved social media platforms and monitor engagement metrics.

• Ensure that all products adhere to Section 508 accessibility, plain-language guidelines, and VA branding requirements.

• Monitor communications reach and engagement, providing recommendations for enhancements.

• Participate in PI Planning, iteration ceremonies, and system demonstrations, synchronizing communication timelines with Feature delivery.

• Assist the VA VHA Office of Clinical Informatics regarding the Operational Informatics Pipeline contract.

⛳️ Requirements

• A Bachelor’s degree (BA/BS) is mandatory.

• At least 8 years of professional experience in communications, public relations, or a related domain is required.

• Proven experience in writing, editing, and producing informational materials, including newsletters, web content, press releases, or briefings.

• Experience in managing communication channels, such as internal communications or social media platforms.

• Skilled in writing for diverse audiences, including senior executives and technical or clinical personnel.

• Capability to obtain and maintain a VA background investigation at the level assigned to the role.

• Must live and work in the United States with valid U.S. work authorization.

• Desired: A degree in communications, journalism, public relations, or a related area.

• Desired: Experience with communications within the VA, VHA, or another federal healthcare entity.

• Desired: Familiarity with communicating health IT or EHR changes to healthcare professionals.

• Desired: Proficiency with SharePoint, Teams, and design tools such as Adobe Creative Suite or Canva.

• Desired: Knowledge of applying Section 508 accessibility and plain-language standards.

• Desired: Experience in supporting change management communications; Prosci certification is a plus.

• Desired: Experience working on SAFe or Scrum teams.

🏝️ Benefits

• Equal opportunity employer.

• Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are strongly encouraged to apply.

• Receive notifications from the Talent Community regarding new job opportunities, company updates, and upcoming career events.