Senior Commercial Lines Product Manager

This is a fully remote position, open to applicants in Connecticut, +21 more states.

📋 Description

• Oversee designated lines of business and products to maximize profitability while aligning with corporate strategy.

• Formulate strategies for profitable growth.

• Organize and schedule the introduction of new products, revisions to existing products, and product rate evaluations.

• Offer technical support and assistance for significant projects.

• Cultivate expertise in team members and provide mentorship.

• Develop and implement strategic initiatives to enhance assigned commercial lines products.

• Evaluate profitability, product profiles, competitor data, and growth to pinpoint loss/profit influencers and market opportunities.

• Spearhead the creation of solutions that tackle loss influencers and enhance profit drivers through collaborative and data-driven decisions.

• Generate and share market insights, product strategies, recommendations, policyholder communications, and project updates.

• Create proposals and presentations for stakeholders and senior leadership.

• Serve as a subject matter expert on projects and fulfill business requirements for successful implementations.

• Direct the creation and execution of user acceptance testing.

• Coordinate and implement new carrier/state launches, including algorithms and system specifications.

• Ensure that premium algorithms, rates, rules, and class codes meet state regulations and are accurately loaded into systems.

• Track the adoption of ISO manual revisions and provide guidance on adoption or deferral dates.

• Prepare and review filings and offer consultation on filing matters.

• Collaborate on state regulatory environments, market conduct examinations, and audits.

• Review circulars and bulletins from trade organizations and suggest implications for the product portfolio.

• Train, mentor, and assist new and less-experienced team members.

• Monitor metrics related to projects and products.

• Lead ad-hoc research committees and projects to completion.

• Support Annual Rate Review meetings.

• Oversee vendor research projects, demonstrations, and purchasing proposals.

• Facilitate cross-functional operations meetings.

• Represent Product Management at meetings and conferences.

• Perform additional duties as assigned.

⛳️ Requirements

• A Bachelor’s degree from an accredited college or university is preferred; relevant experience may be considered.

• At least seven years of experience in commercial lines product management, underwriting, and/or claims is preferred.

• Familiarity with state filing through S.E.R.F.F. is preferred.

• Chartered Property Casualty Underwriter (CPCU) designation or other professional insurance credentials are preferred.

• Experience in interpreting insurance rating manuals, policy forms & endorsements, and various state and trade bulletins is required.

• Strong analytical skills are essential.

• Proficient in data management tools (e.g., Tableau).

• Knowledgeable in financial result analysis, profitability assessment, and forecasting.

• Excellent interpersonal communication (both oral and written) and leadership abilities are necessary.

• Capable of effectively communicating with executive leaders across the organization.

• Experience in strategic thinking/planning and strong forecasting capabilities.

• Proficient in inductive and deductive reasoning.

• Must be decisive, ask pertinent questions at the right moments, and empower project team members.

• Ability to delegate responsibilities and mentor others.

• Competence in setting realistic goals and defining product roadmaps.

• Expertise in insurance products that encompasses customer discovery, planning, and product development.

• Profound understanding of customer-centric product practices.

• Ability to mentor and develop expertise in team members.

• Must reside and work within one of Encova’s eligible U.S. states: Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.

🏝️ Benefits

• Bonus opportunities.

• Health, Dental & Vision Insurance.

• Company-sponsored life and income protection plans.

• Eligibility to engage in a company incentive bonus program.

• 401(k) Retirement Plan with 100% company match up to 7% of annual salary.

• Paid Time Off, Paid Holidays, and Floating Holidays.

• Flexible Work Arrangements - Hybrid and remote options depending on the role.

• Engaging, stimulating, and financially rewarding opportunities.

• Opportunities for professional learning and growth.