Senior Commercial Excellence Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead the transformation of commercial processes and tools to establish top-tier commercial operations for the Software & Controls Solutions business line.

• Define, ensure compliance with, and continually enhance commercial operations tools and processes utilizing Lean methodologies.

• Facilitate PSRs, workouts, and Kaizen events for the commercial operations team.

• Oversee the creation of the commercial transformation Lean Roadmap and manage assigned projects.

• Monitor milestones and relay status updates to internal teams.

• Lead a monthly newsletter focused on commercial operations.

• Manage and maintain the Commercial Operations Homepage on SharePoint.

• Facilitate the management of Commercial Process NCR/Stop Work and implement actions to prevent recurrence.

• Promote continuous improvement in Commercial Offer Templates and ensure templates are maintained in ASPOSE and on the Commercial Operations Homepage.

• Create and uphold process documentation, including Standard Work Instructions and QMS documents, ensuring their inclusion in the Quality Management System.

• Collaborate with commercial and sales leaders to enhance process adoption.

• Supervise the maintenance, enhancement, and integration of commercial tools that support the business's front end.

• Own and facilitate the competency model for Commercial Operations staff.

• Guide the development and delivery of training programs for commercial and sales teams.

• Manage Daily Management dashboards and Monthly Operating Review processes.

• Work with Sales Operations to create a consolidated ITO KPI overview.

• Contribute to the Hoshin plan and drive related KPIs and metrics.

• Coordinate training, communication, upskilling, and change management initiatives across the organization.

⛳️ Requirements

• Bachelor's Degree from an accredited college or university.

• At least 7 years of relevant experience, encompassing sales & commercial operations, project management, operations, governance, and process improvement.

• Willingness and ability to travel domestically and internationally to support business initiatives.

• Extensive knowledge of SCS processes, tools, and organizational structure, along with a working understanding of controls.

• Proven ability to lead through influence in a diverse, matrixed global organization and address complex issues across various functional areas and business lines.

• Strong competencies in process analysis, problem-solving, and strategic development.

• Capacity to autonomously prioritize tasks and achieve results under pressure.

• Highly organized in managing data, tools, and communication, employing a systematic approach to problem-solving.

• Excellent written and verbal communication skills.

• Experience with Lean methodologies.

• Strong business acumen and judgment necessary for decision-making and addressing complex challenges.

• Ability to translate business visions into actionable plans and navigate ambiguity with cross-functional and cross-business collaboration.

• Familiarity with Commercial IT Systems and Data Governance audits.

• Legally authorized to work in the United States.

• Successful completion of a drug screening, as applicable.

🏝️ Benefits

• Medical, dental, vision, and prescription drug coverage.

• Access to a Health Coach from GE Vernova, a 24/7 nurse-based resource.

• Employee Assistance Program offering 24/7 confidential assessments, counseling, and referral services.

• GE Vernova Retirement Savings Plan.

• Tax-advantaged 401(k) savings plan with company matching and retirement contributions.

• Access to Fidelity resources and financial planning consultants.

• Tuition assistance for continued education.

• Adoption assistance programs.

• Paid parental leave.

• Disability benefits.

• Life insurance coverage.

• 12 paid holidays per year.

• Flexible time off policies.

• Eligibility for sales incentive bonuses.

• Opportunities for professional development.

• Note: Relocation assistance is not provided.