Senior Client Solutions Manager, Beauty – Influencer Marketing

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a diverse portfolio of brand accounts.

• Foster relationships with beauty clients, expand accounts, and ensure seamless delivery.

• Align teams and enhance operational efficiency through the use of systems and technology.

• Collaborate across Sales, Strategy, Campaigns, Paid Media, and Product departments.

• Proactively identify and address performance, scope, relationship, and margin challenges.

• Manage client relationships during product launches, seasonal campaigns, and ongoing programs.

• Convert data into actionable strategies and report on performance metrics such as engagement, EMV, sales lift, and affiliate impact.

• Oversee timelines, scopes, budgets, and execution for seeding, paid, and integrated campaigns.

• Handle renewal schedules and pinpoint upsell opportunities.

• Propel Net Revenue Retention and drive account growth.

• Anticipate performance and refine campaigns while they are in progress.

• Apply insights gained from campaigns to inform future initiatives.

• Ensure accurate tracking, monitor team capacity, and capture client feedback effectively.

• Organize renewals, identify expansion opportunities, guarantee smooth delivery, and provide reliable forecasts.

⛳️ Requirements

• Relevant experience in a beauty brand, beauty retail, or an agency working with beauty clients.

• 4 to 6+ years in influencer or creator marketing.

• Proven hands-on experience in managing campaigns.

• Proficiency in Meta and TikTok platforms.

• Demonstrated history of account growth and retention, with quantifiable results.

• Experience measured against revenue, retention, or NRR KPIs.

• Leadership experience, including conducting 1:1 meetings, managing workloads, and enhancing team performance.

• AI-native: adept at incorporating AI tools into daily operations.

• Commercially astute, operationally dependable, and able to communicate confidently about revenue impact.

• Availability to work during EST hours.

🏝️ Benefits

• 25 days of paid time off plus bank holidays.

• 4 company-wide days off (Kyra Days).

• 3 wellness days.

• Paid sick leave each year.

• Annual Learning & Development budget.

• Annual bonus scheme.

• Healthcare coverage for team members based in the US.

• Flexibility for remote work.