Senior Client Partner

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee revenue strategy and commercial performance for intricate, high-value accounts and multi-workstream initiatives.

• Drive the planning for expansion and establish multi-year growth trajectories.

• Lead the pricing, negotiation, and structuring of large, complex, or multi-year Statements of Work (SOWs).

• Ensure forecasting accuracy by communicating risks, pacing, and account trajectories.

• Build and maintain senior-level, multi-threaded relationships with executive stakeholders in marketing, data, and technology.

• Facilitate discussions that shape client investment priorities and long-term strategies.

• Act as the escalation point for complex client challenges.

• Promote cross-business alignment to uncover opportunities and strengthen partnerships.

• Collaborate with Delivery leadership to guarantee quality, cohesion, and financial health across workstreams.

• Link strategic client priorities with Stitch capabilities and expertise.

• Guide cross-functional teams through strategy, discovery, and solution processes.

• Provide organizational visibility into opportunities and client risks.

• Mentor Associate Client Partners and Client Partners on commercial discipline, executive communication, and strategic selling, without direct management of personnel.

• Contribute to organizational standards, frameworks, and training materials.

• Assist Executive Client Partners with portfolio planning, pipeline assessments, and alignment of growth strategies.

⛳️ Requirements

• A minimum of 10 years of experience in martech consulting, client strategy, or revenue leadership, with a proven track record of managing complex, high-value, multi-stakeholder client portfolios.

• Demonstrated success in managing portfolios that exceed $4M, including large, intricate accounts with multi-solution engagements.

• Strong executive presence paired with exceptional negotiation skills and the ability to influence senior client leaders and shape investment decisions.

• In-depth knowledge of marketing technology stacks, customer engagement platforms, and the evolving martech landscape.

• Ability to collaborate across functions and lead teams through complex strategies and solutions.

• Excellent communication skills to conduct high-impact conversations and build robust multi-threaded relationships with executive stakeholders in marketing, data, and technology.

• Willingness to travel up to 25% to maintain strong client partnerships and facilitate on-site engagement.

• Experience in coaching and empowering team members regarding commercial discipline, strategic selling, and executive communications is highly desirable.

🏝️ Benefits

• Medical, dental, vision, and life insurance

• 401k with company match

• Flexible PTO policy

• Monthly tech stipend

• Paid parental leave

• In-person onboarding experience at our HQ in Indianapolis, Indiana

• Mental well-being support