Client Solutions Partner, Level 2

This is a fully remote position, open to applicants in United States, +18 more locations.

📋 Description

• Take responsibility for achieving conversion rates, revenue goals, inbound and outbound activities, repeat bookings, and account development.

• Oversee a high volume of inbound leads while managing outbound reactivation and expansion initiatives.

• Generate customized and precise trip quotes utilizing CharterUP’s proprietary marketplace technology.

• Implement disciplined calling patterns and ensure consistent follow-up.

• Cultivate urgency, build rapport, and establish trust while closing deals through assertive communication and assumptive sales techniques.

• Enhance repeat business by recognizing high-value accounts and deepening relationships.

• Employ call control, objection resolution, and active listening to assess customer needs.

• Address issues directly, escalate when necessary, and navigate obstacles effectively.

• Leverage data and insights to prioritize high-impact activities.

• Identify and eliminate low-value activities to safeguard revenue.

• Keep accurate quotes, CRM updates, and call records in Salesforce, Outreach, G-Suite, Slack, and other proprietary tools.

• Collaborate with colleagues and management on post-mortems and performance evaluations.

• Report directly to the Sales Manager.

⛳️ Requirements

• A minimum of 3 years of experience in sales, account management, or hybrid revenue roles.

• Consistently surpassing performance targets.

• Capability to manage and expand a portfolio of business.

• Proven track record of balancing high-volume inbound responses with targeted outbound prospecting and account development.

• Proficient in navigating multi-contact organizations and uncovering new opportunities within existing accounts.

• Expertise in objection handling, creating urgency, and assumptive closing techniques.

• Familiarity with Salesforce, Outreach, G-Suite, and Slack.

• An analytical and data-driven mindset, utilizing performance metrics and conversion insights.

• Ability to manage end-to-end client relationships from quote creation to post-trip follow-up and ongoing engagement.

• A history of competitive achievements or success in performance-based environments such as athletics, startups, or other quota-driven fields.

• U.S.-based candidates must reside in one of the approved states: Arizona, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, or Wyoming.

🏝️ Benefits

• Remote-first flexible working model.

• Comprehensive medical, dental, and vision insurance.

• Mental health support services.

• Access to virtual care.

• Discounts for gym memberships.

• Benefits for family-building needs.

• Full coverage of U.S. employee premiums.

• 15 PTO days in the U.S., increasing to 20 after two years of service.

• 8 paid holidays in the U.S.

• Company-sponsored life, short-term, and long-term disability insurance where available.

• Referral bonuses for employee recommendations.

• Support for long-term financial planning.

• 401(k) plan available in the U.S.

• Region-specific savings programs available internationally where applicable.

• Choice of Mac or PC, along with a monitor, keyboard, and mouse.

• Accommodation assistance during the hiring process.