Partner Development Coordinator

This is a fully remote position, open to applicants in Arizona, +15 more states.

📋 Description

• Oversee and manage the incoming lead queue, ensuring timely responses to new leads in accordance with the team’s service level agreements (SLA).

• Perform initial outreach and collect essential information to facilitate lead qualification and proper routing.

• Accurately and promptly document all lead activities in the CRM, including dispositions, qualification notes, and subsequent actions.

• Direct leads to the relevant team member, business development, or sales counterpart based on predefined criteria.

• Sustain the integrity of pipeline stages, cases, and records to ensure data hygiene.

• Leverage CRM and AI-enabled tools to manage follow-ups, prioritize tasks, and engage with prospects.

• Assist with onboarding and activation tasks for qualified partners as necessary.

• Act as the initial contact point for partners and potential customers exploring Circle’s offerings.

⛳️ Requirements

• A minimum of 1 year of relevant experience in customer-facing roles, partner interactions, business development, sales development, or commercial activities.

• Exceptional organizational abilities and meticulous attention to detail.

• Strong written and verbal communication skills.

• Capability to adhere to established processes, manage a queue, and prioritize tasks efficiently.

• Willingness to learn new tools and technical concepts in a dynamic environment.

• Team-oriented and collaborative, with the ability to seek assistance and implement feedback.

• Familiarity with Salesforce, HubSpot, or similar CRM platforms.

• Genuine interest in fintech, digital assets, stablecoins, or global payment systems.

• Proficient with Google Workspace, Slack, and AI-enabled workflow tools.

🏝️ Benefits

• Flexible work environment.

• Commitment to an inclusive financial future and an equal opportunity workplace.

• Interview accommodations and assistance available for individuals with disabilities.