Partner Development Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a prioritized inbound queue and address new leads in accordance with the team's service level agreement (SLA).

• Take ownership of the complete qualification and handoff process for high-priority leads, which includes discovery, routing, and providing a clear recommended next step.

• Manage incoming leads across the entire Circle product portfolio.

• Lead discovery discussions that identify a prospect’s objectives, use case, business model, product requirements, decision-making process, and readiness to advance.

• Ensure accurate CRM data management and finalize case dispositions or closures within 24 hours of the last interaction.

• Utilize CRM, AI-driven tools, and various workflow systems to enhance prioritization, response times, follow-up quality, and prospect engagement.

• Act as the initial point of contact for partners and potential customers considering Circle’s products.

• Assess fit, qualify incoming leads, and direct them to the appropriate business development or sales process.

• Collaborate with senior team members on cases that require additional evaluation.

⛳️ Requirements

• More than 2 years of relevant experience in customer-facing roles, partner-facing positions, business development, sales development, or commercial environments.

• Proven ability to manage a prioritized pipeline, conduct discovery sessions, and guide prospects to a defined next step.

• Excellent written and verbal communication skills, with the ability to establish rapport and ask effective qualification questions.

• Competence in evaluating basic business fit, prioritizing follow-ups, and making informed routing decisions across various internal processes.

• Ability to learn and communicate about fintech, payments, and digital asset concepts with accuracy and enthusiasm.

• Strong attention to detail and dedication to maintaining CRM accuracy, documentation, and timely follow-up.

• Capability to work collaboratively with business development, sales, product, operations, and colleagues while independently managing daily responsibilities.

• Familiarity with or a demonstrated interest in fintech, digital assets, blockchain technology, stablecoins, or the evolution of global payments.

• Experience with Salesforce or HubSpot, as well as productivity tools like Google Workspace, Slack, and AI-enabled workflow solutions.

• Experience engaging with professional communities via platforms like LinkedIn, X, Telegram, Discord, or similar channels.

🏝️ Benefits

• Flexible work environment.

• Inclusive workplace.

• Interview accommodations and support for candidates with disabilities.