Senior Client Manager / Key Account Manager

Posted Sep 17

This is a fully remote position, open to applicants in Germany.

📋 Description

• Long-term oversight of an assigned portfolio of clients within the German federal government sector.

• Ongoing enhancement of existing customer relationships and the partner network.

• Strategically promoting NTT DATA’s offerings in Network, Infrastructure, Systems Integration, Cyber Security, Unified Collaboration, Data Center, and Multi-Cloud.

• Securing new framework agreements for the Federal Government Sales team.

• Identifying digital transformation projects within the federal government sector.

• Marketing solution-oriented services and products from leading IT manufacturers such as Cisco, Check Point, and Palo Alto.

• Developing customer-specific solutions in cooperation with specialized departments and presenting them to clients.

• Enhancing NTT DATA’s visibility in the public sector through customer events, innovation workshops, trade shows, and conferences.

• Establishing NTT DATA as a trustworthy advisor and point of contact for secure, agile, and flexible IT environments in the public sector.

• Strategically preparing and managing bids, as well as taking responsibility for complex framework agreement tenders.


⛳️ Requirements

• Commercial or similar vocational training, or a completed degree with a business-related focus.

• A minimum of 5–7 years of sales experience in the public sector environment.

• Ideally, experience with network solutions, Unified Communications, data centers, IT security, or converged collaboration.

• Strong network of connections within German federal authorities and/or the defense sector.

• Familiarity with public procurement laws and public tender procedures.

• Structured, diligent, precise, and results-oriented work style.

• Strong negotiation skills and a high level of reliability in meeting deadlines.

• Willingness to undergo a security clearance as per the German Security Screening Act (SÜG).

• Proficient in handling business performance indicators and complex calculations.

• Ideally, familiarity with Salesforce.com.

• Strong MS Office skills.

• Fluent in German and proficient in written and spoken English.

• Willingness to travel both nationally and internationally.


🏝️ Benefits

• Highly attractive commission model.

• Home office program depending on the area of assignment.

• Company car configured to your preferences.

• Numerous internal and external training opportunities.

• Company pension plan subsidized by NTT Germany.

• Attractive technology programs.

• Anniversary bonuses.

• Bitkom employee discounts.

• Work-life balance initiatives.

• Onboarding event.

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