Senior Channel Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Resell the complete range of Intermedia’s cloud services through comprehensive partner programs, utilizing either the Intermedia brand or the partner’s own branding.

• Actively pursue revenue targets by marketing services via channel partners to small and medium-sized business clients.

• Develop strategic territory plans.

• Collaborate with partners on business development initiatives, business planning, marketing execution, and sales enablement activities.

• Represent and drive Intermedia throughout both pre-sales activities and post-sales account management.

• Seek out new business and sales opportunities through the Partner Channel.

• Conduct sales presentations that showcase Intermedia’s voice and data solutions.

• Engage in sales and technology training sessions.

• Ensure partners and customers receive exceptional customer service throughout the sales process.

• Coordinate with internal teams, including the Partner Concierge Desk, Carrier Relations, Tech Support, Customer Service, and Onboarding, to guarantee successful pre- and post-sale experiences.

• Navigate through carrier marketing, sales, support, engineering, and product leadership to meet sales goals.

• Assist the Carrier Channel Management team in driving sales objectives.

⛳️ Requirements

• Over 3 years of experience in UCaaS, CCaaS, or Carrier Channel sales.

• More than 5 years of experience in outside sales and/or account management.

• Proven track record in sales, partner-led sales, or building executive relationships.

• Strong understanding of solution and value-based selling, particularly in enterprise business applications.

• Excellent oral and written communication skills, along with effective listening abilities.

• Strong collaborative skills in a highly matrixed environment.

• Knowledge of carrier departmental structures for new product onboarding, including pricing, support, operations, sales, engineering, and marketing.

• Familiarity with carrier network operations structures and industry vendors for service provider platforms.

• Ability to comprehend a carrier’s go-to-market strategy and effectively apply Intermedia products.

• Willingness to travel less than 50% of the time.

🏝️ Benefits

• Commitment to equal opportunity employment and fostering diversity and inclusion.

• Provision of reasonable accommodations for identified disabilities or other limitations as mandated by applicable laws.

• Opportunities for promotion from within the organization.