Senior Care Center Communications Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the design, development, and implementation of communication campaigns across all teams for Care Center stakeholders.

• Oversee the communication workstreams related to national clinicians and Care Center projects.

• Manage the editorial process for newsletters aimed at clinicians, email campaigns, project email series, and other ad hoc emails.

• Administer and enhance the Account Engagement marketing communications platform.

• Ensure the accuracy of data, create templates, execute campaigns, and monitor relevant metrics.

• Assist in the development, editing, and publication of knowledge articles on the Privia Connect Care Center intranet.

• Analyze trends in the healthcare industry and communications data to assess campaign effectiveness and propose improvements.

• Collaborate cross-functionally with various markets on communications related to business priorities, launches, organizational changes, and strategic initiatives.

• Manage multiple projects concurrently.

• Maintain and improve monday.com project dashboards by tracking progress, deliverables, stakeholder follow-ups, and board statuses.

• Enhance communication processes, tools, and best practices.

• Perform additional duties as assigned.

⛳️ Requirements

• A minimum of 3 years of professional experience in communications, marketing, public relations, or a related discipline.

• A Bachelor’s degree in Business, Communications, Journalism, English, Marketing, Public Relations, or a related field.

• Strong writing and editing capabilities.

• Ability to convert complex information into clear, concise, and actionable communications.

• Proven experience in developing communication strategies from the planning phase through execution.

• Strong editorial judgment, with the capability to advise stakeholders on messaging, audience needs, timing, and communications best practices.

• Exceptional attention to detail and highly developed organizational skills.

• Strong project management skills, including the ability to manage competing priorities, timelines, and approvals.

• Experience with comprehensive email marketing tools such as Pardot or HubSpot.

• Ability to work creatively as part of a team and collaborate effectively across teams and different levels of leadership.

• Capacity to work independently, prioritize tasks, exercise sound judgment, and respond efficiently to changing priorities.

• Ability to learn quickly, accept feedback, and adapt to new tools, processes, and business needs.

• Must adhere to HIPAA rules and regulations.

• Experience with Salesforce and monday.com is preferred.

• Knowledge of and/or interest in the healthcare industry is preferred.

• Remote workers must have a minimum internet speed of 5 MBPS for downloads and 3 MBPS for uploads.

🏝️ Benefits

• Annual bonus targeted at 15%.

• Medical, dental, vision, life, and pet insurance.

• 401K plan.

• Paid time off.

• Wellness programs.

• Remote work opportunities.

• Expense reimbursement for employees who regularly work from home offices.