Senior Business Systems Analyst – Dashboard

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Design, develop, test, and implement dashboards throughout the agency.

• Act as a bridge between clinical staff and the Dashboard Building and EHR team to convert clinical requirements into dashboard and reporting tools.

• Assist in creating tools, workflows, and training materials for both technical teams and dashboard users.

• Maintain reports related to dashboard users, staff training, and various measurement-based care implementation metrics.

• Develop visually appealing and user-friendly dashboards that communicate KPIs and metrics while facilitating data-driven decision-making and clinical outcome evaluation.

• Promote the professional growth of other Business Systems Analysts by providing teaching, training, and enhancing dashboard-building capabilities.

• Engage in the dashboard development processes, including data identification, retrieval, processing, cleaning, and modeling.

• Tailor dashboards for various programs and projects within the organization.

• Keep published dashboards up to date and maintained.

• Address and resolve issues related to dashboard access and operations.

• Manage confidential and sensitive data securely in accordance with agency policies and legal protection regulations.

• Work collaboratively with agency staff, the EHR manager, and the team to integrate EHR data.

• Support the development and delivery of training on dashboard usage.

• Quickly troubleshoot and resolve issues related to dashboard access or program operations.

• Travel between sites as necessary.

⛳️ Requirements

• Previous experience as a business analyst in the healthcare sector.

• Proficiency in defining and measuring key performance indicators associated with client or population health and the effectiveness of healthcare services.

• A bachelor's degree in computer science, data science, statistics, analytics, or a related field is required.

• A master's degree is preferred.

• 1 to 2 years of experience in Business Systems is required; 2 to 4 years is preferred.

• Familiarity with SQL databases, query development, and SQL Server Reporting Services.

• A working knowledge of Business Intelligence applications and reporting technologies.

• Experience in programming with R and/or Python is preferred.

• Capability to gather data from databases, spreadsheets, and data warehouses and integrate it into dashboards for real-time updates.

• Experience in developing dashboards using Power BI is preferred, or similar software such as Tableau.

• Must pass state-required background and DMV checks.

• Ability to work independently and adapt flexibly under general supervision.

• Sufficient business experience to meet the demands of the position.

• Proficiency in various software applications.

• Ability to use email, write documents, and save and organize documents electronically.

• Capability to learn the organization's Electronic Health Record (EHR) system.

• Proficiency in Word and other MS Office applications is preferred.

• Candidates must reside in Oregon.

🏝️ Benefits

• Family medical insurance.

• Dental insurance.

• Long-term disability coverage.

• 403(b) plan with a 6% employer match.

• Generous paid time off policy, allowing for annual accrual of up to 208 hours based on FTE status, available for use upon accrual.

• 11 paid holidays each year.

• The position may qualify for remote work options.