Senior Business Process Improvement Manager

This is a fully remote position, open to applicants in Michigan, +1 more state.

📋 Description

• Act as a catalyst for lean transformation and achieve operational excellence throughout the organization.

• Serve as an internal consultant by utilizing expertise in Lean, Six Sigma, and process optimization.

• Evaluate current practices and pinpoint opportunities for scalable solutions that improve capacity, quality, and cost efficiency.

• Lead and facilitate cross-functional workshops.

• Create and monitor key performance indicators.

• Relay progress updates from operators to executive leadership.

• Provide training and mentorship to colleagues.

• Utilize best practices to drive change and promote continuous improvement.

• Plan, execute, and implement process enhancement initiatives such as Lean or Six Sigma.

• Map and assess existing processes.

• Organize, guide, and facilitate cross-functional project teams.

• Establish metrics for process evaluation and determine future improvement opportunities.

• Gather data to uncover root causes of issues.

• Evaluate performance against process requirements and align enhancements to address performance gaps.

• Advise on re-engineering strategies to boost process performance and product quality.

• Conduct presentations and training sessions on measurement, analysis, enhancement, and control.

• Research and assess best practices for techniques and processes.

• Communicate team progress effectively.

• Carry out cost-benefit analyses.

⛳️ Requirements

• A Bachelor's degree with at least 7 years of relevant experience, including 5+ years in a managerial role, or an advanced degree with a minimum of 5 years of relevant experience and 5+ years of managerial experience.

• A minimum of 3 years of focused experience in Lean Manufacturing or Operational Excellence (OpEx) implementations.

• Proven experience in leading transactional and business process improvement initiatives across various functions, including distribution centers, supply chain, quality, finance, operations, HR, or shared services.

• Advanced Lean or Six Sigma certification (e.g., Black Belt, Master Black Belt).

• Previous consulting experience in operational excellence or process transformation.

• Demonstrated success in leading projects in highly regulated sectors.

• Proficient in data analytics tools (e.g., Power BI, Tableau, Minitab).

• Change management certification or substantial experience with organizational change initiatives.

• Excellent presentation and facilitation skills for both executive and frontline audiences.

• Experience in developing and delivering training on Lean, Six Sigma, or process improvement methodologies.

• Multilingual abilities, particularly in Spanish, to support international travel and cross-border collaboration.

• Familiarity with digital transformation, Industry 4.0, or advanced manufacturing technologies.

• Proven track record of mentoring or coaching other process improvement professionals.

• Experience in succession planning and talent development.

• Strong financial acumen, including skills in cost/benefit analysis and budget management.

• High adaptability and comfort in a fast-paced, ambiguous work environment.

• For degrees obtained outside the United States, a degree that meets the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is necessary.

• Must have unrestricted U.S. work authorization at the time of hire and for the duration of employment; sponsorship is not available for roles below the Principal level.

🏝️ Benefits

• Competitive salary along with a flexible Benefits Package.

• Health, dental, and vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance coverage.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance/reimbursement.

• Simple Steps (global well-being program).

• Incentive plans.

• 401(k) plan with employer contributions and matching.

• Short-term disability coverage.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan.

• Temporary employees are eligible for paid sick time as mandated by applicable state law.

• Employee Stock Purchase Plan available for temporary employees.