Senior Business Operations Advisor

atBlue Cross NCRemoteUS flagNorth CarolinaFull-timeBusiness OperationsSenior$89.2k – $142.7k/year

Posted 20 hours ago

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Develop and implement repeatable strategic planning processes that align with company objectives.

• Oversee the coordination, planning, and facilitation of events at the departmental and divisional levels.

• Manage workforce planning and staffing models, including monitoring employee hires against budgetary and competency benchmarks.

• Create segment-specific business plans and conduct analyses under the direction of the Segment Lead.

• Promote the adoption and communication of standard operating procedures and processes.

• Support change management initiatives aimed at advancing business and process improvements.

• Lead special projects and assess opportunities to cut costs and enhance efficiencies.

• Evaluate best practices or next practices for potential implementation.

• Formulate recommendations based on industry research and inform leadership about current and emerging trends.

• Engage with external entities and manage data collection and research activities.

• Monitor initiatives and projects, and prepare progress presentations tailored for diverse audiences.

• Standardize and consolidate business operations data analysis and reporting.

• Provide analytical insights for proposed strategic initiatives.

• Manage budget analysis, keep tabs on forecasts, and assess goals for administrative cost reduction.

• Track and analyze progress toward goals through KPI data collection.

• Enhance business partnerships through proactive communication, relationship building, and process optimization.

• Facilitate the creation of the Annual Report, as well as CEO/Board reports and other marketing and communication initiatives.

• Offer insights and strategic recommendations for leadership engagements in public speaking and industry board or committee meetings.

• Oversee and maintain vendor relationships.


⛳️ Requirements

• A Bachelor's degree or an advanced degree (where applicable).

• A minimum of 5 years of experience in a related field.

• Alternatively, 7 years of experience in a related field may substitute for a degree.

• Expertise in Business Operation Management.

• Proficiency in Change Management.

• Experience in Client Vendor Relationship management.

• Strong background in Operations Management.

• Skills in Organizational Strategic Planning.

• Knowledge of Partnership Strategy.

• Competence in People Management.

• Experience in Process Improvements.

• Familiarity with Staffing Operations.

• Background in Strategic Consulting.


🏝️ Benefits

• Emphasis on work-life balance, flexibility, and autonomy.

• Comprehensive medical, dental, and vision coverage.

• Access to health and wellness programs.

• Parental leave and support services.

• Assistance with adoption and surrogacy.

• Opportunities for career development programs.

• Tuition reimbursement for ongoing education.

• 401k matching with an annual company contribution.

• Annual incentive bonus.

• Paid Time Off (PTO).

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