Senior Business Analyst, Healthcare

This is a fully remote position, open to applicants in Texas.

📋 Description

• Create, maintain, and validate business process models, workflows, process documentation, and accompanying materials for both current and future states.

• Lead workshops and collaborative sessions with stakeholders, subject matter experts, product teams, and project teams.

• Collect requirements and document business processes.

• Evaluate operational impacts.

• Analyze gaps in processes, dependencies, risks, data touchpoints, and downstream effects.

• Suggest enhancements to promote efficient operations and successful implementations.

• Review system data, SQL-based extracts, database relationships, and business scenarios to ensure process validation and operational readiness.

• Ensure that process documentation, training materials, and readiness resources are in accordance with approved requirements and solution design.

• Partner with cross-functional teams for implementation planning, stakeholder engagement, communication, user readiness, and adoption of new processes.

• Independently manage assigned tasks, communicate project status and risks, and deliver high-quality results within set timelines.

• Perform additional duties as assigned to support business and operational objectives.

⛳️ Requirements

• Over 6 years of experience in business analysis, process improvement, system implementation, training development, or related business operations fields.

• Proficient in creating process documentation, workflow models, SOPs, training materials, job aids, and other resources for business enablement.

• Ability to gather, analyze, and document business requirements and processes while working closely with stakeholders, subject matter experts, clients, and technical teams.

• Familiarity with business process analysis.

• Knowledge of SQL/data validation.

• Understanding of healthcare, Medicaid, public-sector operations, or similar enterprise environments is preferred.

• Excellent communication, problem-solving, and organizational abilities.

• Openness to travel as required for client or team support.

• Video cameras must be utilized during all interviews and throughout the initial week of orientation.

• Photo verification is required at all stages of the recruitment process.

🏝️ Benefits

• Flexible work options.

• Opportunities for learning and career advancement.

• Generous and flexible vacation policy.

• 401(k) employer matching.

• Comprehensive health benefits.

• Educational assistance.

• Leadership and technical development academies.