Senior Business Analyst, Guidewire PolicyCenter

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with colleagues to identify business needs and drive ongoing enhancements of business processes and team results.

• Provide guidance, mentorship, and review the work of fellow analysts on best practices in business analysis and collaboration.

• Elicit, collect, summarize, and document business requirements through interviews, document reviews, workshops, surveys, site assessments, process descriptions, and workflow evaluations.

• Recognize inter-team and cross-functional dependencies and their impacts.

• Conduct research and analysis to define and clarify business requirements.

• Assess scope-change requests and recommend adjustments that deliver value and align with project goals.

• Communicate scope alterations to team members and stakeholders.

• Assist business units in comprehending system capabilities and their alignment with business requirements.

• Reconcile data from various sources and drive consensus among stakeholders.

• Facilitate the resolution of conflicting or unclear business needs.

• Differentiate user requests from fundamental needs.

• Promote collaboration on technical vision and usability/performance trade-offs.

• Oversee the resolution of escalated issues and ensure timely outcomes.

• Engage with internal and external users on matters that do not necessitate code changes.

• Address and resolve inquiries and concerns, directing issues to the appropriate departments as needed.

• Maintain documentation of issues and their resolutions.

• Assist in the creation of training materials.

• Collaborate with development teams to test and validate defect resolutions.

• Perform duties of various job types as part of an Agile team.

• Adhere to the team’s Working Agreement and evolving team processes.

• Provide or facilitate system maintenance adhering to established standards.

• Lead the implementation of new business rules and regulatory requirements as applicable.

• Foster ongoing development and resolve ambiguities in requirements.

• Direct the timely implementation of changes in accordance with project timelines.

⛳️ Requirements

• High School Diploma or equivalent.

• Over 5 years of relevant experience.

• Ability to communicate effectively with a diverse range of audiences.

• Proven track record in successful problem-solving.

• Experience with Guidewire PolicyCenter.

• Proficient in gathering, analyzing, defining, clarifying, and documenting business needs and requirements.

• Skilled in facilitating discussions and fostering collaboration among stakeholders.

• Capable of translating technical information into easily understandable formats and vice versa.

• Bachelor’s Degree is preferred.

• Willingness to engage in continuous education throughout one’s career.

• Availability to work outside of regular business hours when necessary.

🏝️ Benefits

• Annual incentive compensation.

• Comprehensive medical, dental, vision, and life insurance.

• Coverage for accident, critical illness, and short-term disability insurance.

• Retirement plans with employer contributions.

• Generous time-off program.

• Programs designed to support employee well-being and financial security.

• Opportunities for continuing education throughout employees' careers.