Senior Business Analyst – Fundraising Operations

This is a fully remote position, open to applicants in Paraguay.

📋 Description

• Manage all automated Fundraising Operations data processing.

• Design, implement, and oversee file imports and layouts utilizing BrightVine Data Loader, SAS, and BBCRM.

• Collaborate with stakeholders to collect and document business requirements.

• Develop solutions and strategies to tackle business challenges and enhance operational efficiency.

• Lead the comprehensive lifecycle of special projects, software upgrades, and implementations.

• Plan, execute, monitor, and control projects within defined scope, timelines, and budgets.

• Identify and address project risks and issues.

• Facilitate meetings, workshops, and presentations for end users and stakeholders.

• Communicate modifications to configurations, customizations, business processes, and software applications.

• Create and maintain documentation for business processes related to change management and training.

• Investigate industry trends, best practices, and emerging technologies relevant to gift administration and process optimization.

• Recognize opportunities for continuous improvement, automation, and innovation.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree.

• 6+ years of experience as a Business Analyst or in a comparable position.

• Experience with CRM databases and high-volume data processing is essential.

• Familiarity with BBCRM and BrightVine Data Loader is strongly preferred.

• Proficiency in Microsoft Power Platform, including Power Apps and Power Automate, is highly desired.

• Strong problem-solving skills and a proactive approach are required.

• Proven ability to drive results and deliver value through process improvement initiatives.

• Excellent organizational and project management capabilities.

• Ability to effectively manage multiple priorities and meet deadlines.

• Exceptional communication and interpersonal skills.

• Capacity to engage and collaborate with internal and external stakeholders across all levels.

• Dedication to fostering and enhancing a culture of inclusion.

• Alignment with WWF’s core values.

• Must possess legal authorization to work in the U.S.

• Ineligible for employment visa sponsorship.

🏝️ Benefits

• Option for remote work.

• Hybrid work arrangement preferred in DC.

• Equal employment opportunities.

• No paid relocation offered.