Senior Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the discovery and analysis efforts that support the growth of Lilly Direct.

• Elicit, analyze, validate, prioritize, and document business, functional, nonfunctional, process, and data requirements.

• Document the business rationale, assumptions, dependencies, impacts, risks, and projected outcomes for proposed changes.

• Define and document data, including its business purpose, source, ownership, usage, quality expectations, and traceability.

• Create current-state and future-state process models, data models, workflows, use cases, decision documentation, requirements specifications, and other supporting artifacts.

• Facilitate workshops and working sessions with cross-functional stakeholders.

• Translate complex business and technical information into clear documentation for diverse audiences.

• Maintain requirements traceability while supporting backlog refinement, acceptance criteria, change control, testing, implementation readiness, and post-launch validation.

• Collaborate with Product Owners and Agile delivery teams to sequence work, clarify requirements, and support value-driven prioritization.

• Identify opportunities for process improvement and recommend data-informed solutions.

• Ensure that documentation remains up-to-date, controlled, reviewable, and suitable for decision-making and audit or compliance needs.

• Perform other related tasks as assigned.

⛳️ Requirements

• Bachelor's degree in Business Analysis or a related field.

• 10 or more years of experience as a Business Analyst, including senior-level responsibility for complex initiatives.

• Proven experience within the direct-to-consumer digital pharmacy industry.

• Demonstrated ability to produce high-quality business, process, requirements, and data documentation.

• Experience working across business, digital product, technology, data, and delivery teams.

• Proficiency in Jira is required.

• Professional proficiency in both written and spoken English is essential.

• Strong skills in documentation and requirements traceability.

• Expertise in stakeholder analysis, requirements elicitation, process mapping, data modeling, use cases, user stories, acceptance criteria, and traceability.

• Ability to work independently, manage competing priorities, facilitate discussions, constructively challenge assumptions, and drive decisions to closure.

• Familiarity with Agile delivery practices.

• Experience with common documentation, process modeling, backlog management, and collaboration tools.

🏝️ Benefits

• Competitive benefits.

• Continuous training.

• Opportunities for personal and professional development.

• Remote work arrangement.

• Limited travel.