Senior Bilingual Executive Assistant, Sales Operations Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist a dynamic sales professional in the airport ground support equipment sector.

• Conduct a concise morning check-in to review appointments, set priorities, address outstanding items, recap completed follow-ups, and discuss necessary decisions.

• Organize sales meetings, confirm appointments, account for travel time, and ensure all required information is accessible.

• Gather details from WhatsApp messages or voice notes, clarify key information, and manage subsequent steps.

• Oversee orders from initiation to delivery, including communication with clients and vendors, pricing and availability checks, quotes, order specifics, shipping, tracking, issue resolution, and updates.

• Interact professionally with clients, foster relationships, and act as a dependable contact for operational inquiries and updates.

• Maintain client records, reach out to customers, assess satisfaction, identify additional needs, and present new sales opportunities to the sales team.

• Develop contact records, task lists, follow-up schedules, order trackers, communication templates, and repeatable workflows.

• Utilize AI tools to convert notes into tasks, organize information, draft communications, and enhance routine work efficiency while ensuring precision.

• Anticipate requirements, resolve routine challenges, and ensure that commitments are fulfilled to completion.

• Execute additional duties related to the position as assigned.

⛳️ Requirements

• Proficient in English (both written and spoken).

• Proficient in Spanish (both written and spoken).

• Over 3 years of experience as an Executive Assistant, Sales Coordinator, or in a similar capacity.

• Background in managing schedules, appointments, follow-ups, and client communications.

• Experience in coordinating clients, vendors, quotes, orders, deliveries, and sales activities.

• Strong interpersonal and communication abilities with clients, vendors, and team members.

• Proactive, resourceful, and capable of anticipating needs while working independently.

• Excellent attention to detail and problem-solving skills.

• Familiarity with using CRM systems, spreadsheets, WhatsApp, email, and other business tools.

• Ability to create and maintain organized trackers, workflows, and follow-up systems.

• Comfortable utilizing AI tools for information organization and task streamlining.

• Proficient in Microsoft Office (Word, Excel, Outlook).

• Quick learner of new systems, software, and workflows.

• Capable of adhering to established processes with minimal supervision.

• Available to work during U.S. EST (New York) business hours and adapt to business needs.

• Interested in long-term career prospects.

• Willing to undergo a background check.

• Must have a reliable Windows 10+ computer, dual monitors, and high-speed internet.

• Professional home workstation that supports uninterrupted remote work.

• Experience in aviation, airport ground support equipment, or a related field is preferred.

🏝️ Benefits

• Fully remote work environment.

• Supportive work culture with opportunities for advancement.

• Full-time position requiring 40 hours per week.

• Long-term career opportunity.