Senior Associate – Ops-Imports

This is a fully remote position, open to applicants in Egypt.

📋 Description

• Conduct transactions in accordance with SOP/OPM and UCP/ISBP/ISP standards, ensuring charges are collected per existing guidelines.

• Execute sanction checks on relevant parties in documentation.

• Manage Commodity Trade Operations documentation.

• Authorize and input transactions into the system, preparing and authorizing related SWIFT messages.

• Complete ad-hoc assignments as directed by the Team Head.

• Communicate errors and knowledge gaps to the line manager/team to enhance customer service.

• Mitigate revenue loss by ensuring accurate charge collection.

• Ensure that there are no outstanding reconciliation items pending in Nostro or Internal accounts.

• Manage customer expectations while contributing ideas for automation initiatives.

• Engage in team meetings and collaborate to troubleshoot issues.

• Implement solutions swiftly and coordinate with onshore units for seamless client delivery.

• Effectively and promptly address audit observations.

• Take corrective and preventive measures based on customer feedback, operational errors, and quality/RCSA analysis.

• Suggest modifications to SOP, OPM, and ADM to enhance service levels without sacrificing controls.

• Propose training sessions and workshops to fill knowledge gaps.

• Promptly escalate errors, customer complaints, service issues, and counterparty concerns to the manager.

• Share responsibilities with senior colleagues.

⛳️ Requirements

• Bachelor's Degree.

• A minimum of 3-4 years of relevant experience in Trade Operations.

• Advanced knowledge in Import Payments (Trust Receipts, Advance Payments, Funded Risk Participations).

• Proficient understanding of accounting entries and UATs.

• Familiarity with amortization principles.

• Strong communication skills, team management, and interpersonal abilities.

• Proficient in MS Office (Word and Excel).

• Detail-oriented with excellent analytical and interpersonal skills.

• Ability to work under pressure, with exceptional organizational skills and a collaborative spirit.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and training.

• Comprehensive health benefits and wellness programs.

• Supportive team environment with a focus on work-life balance.