This is a fully remote position, open to applicants in Colombia.

📋 Description

• Design, build, and evaluate Topics and Actions within Agentforce, incorporating Apex logic, Flows, and Prompt Templates.

• Integrate Agentforce with client applications, APIs, and production processes using Invocable Actions and Flow.

• Construct and maintain the data logic and grounding that supports the agents through Data Cloud.

• Create prompts, templates, evaluations, and guardrails in Prompt Builder.

• Collaborate closely with the Solution Architect (Agentforce), the Data Cloud Consultant, and the Conversational Designer.

• Configure and maintain Topics, Instructions, and Actions within Agentforce Studio/Agent Builder, adjusting agent behavior based on feedback from testing and real-world usage.

• Automate testing cycles and agent deployment using Testing Center, sandboxes, and CI/CD practices on the Salesforce platform.

⛳️ Requirements

• Education: Bachelor's in Computer Engineering, Software Engineering, Computer Science, or related fields. Non-formal education (bootcamp, self-taught) is accepted with a verifiable portfolio of Apex/Flow projects.

• Experience: 3-4 years in software development, with at least 1 year directly working with Salesforce (Apex/Flow).

• Alternative pathway: 2+ years in development with LLMs/conversational frameworks (LangChain, OpenAI API, Rasa, or others), with a willingness to obtain Platform Developer I certification during onboarding.

• Technical English proficiency (Senior level).

• Salesforce Certified Platform Developer I and/or Salesforce Certified Agentforce Specialist are desirable but not mandatory.

• Additional desirable certifications include Platform Developer II and Salesforce Certified AI Associate.