Senior Agency Partnerships Manager

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Establish partnerships contributing to 30–40% of Richpanel's new Annual Recurring Revenue (ARR)

• Oversee partner-sourced closed ARR, qualified demos, and partner win rates

• Develop a targeted map of leading Shopify agencies, BPOs, and CX consultants in North America

• Select and invest in 20–30 promising partners

• Recruit, empower, and activate partners in alignment with shared revenue objectives

• Gain an in-depth understanding of Richpanel's products, customer base, competitors, and target buyers

• Participate in sales demos, conduct discovery sessions, and articulate product offerings

• Create tailored messaging for developers, BPOs, CX consultants, and growth agencies

• Develop value propositions that benefit partners and their clients

• Foster warm introductions through customers, partners, and the Shopify ecosystem

• Coordinate account mapping, co-selling efforts, dinners, roundtables, and community events

• Assist partners in qualifying opportunities prior to sales engagement

• Support significant deals through customer closure and successful launches

• Create partner tiers, establish engagement rhythms, and define high-touch support protocols

• Automate onboarding processes, payouts, deal registrations, and ongoing communications

• Monitor partner performance and re-engage inactive partners as needed

• Ensure accurate CRM attribution and maintain a partner-sourced pipeline

• Provide monthly reports on qualified demos, win rates, closed ARR, and partner concentration

• Achieve over 10 qualified partner demos monthly within 90 days and over 20 monthly by six months

• Activate 8–10 key partners with live opportunities within 90 days

• Cultivate 20–30 active, high-value relationships within six months

• Maintain a win rate of over 50% on qualified partner referrals

• Position the channel to achieve 30–40% of new ARR

⛳️ Requirements

• Minimum of 5 years' experience in partnerships, channel sales, agency growth, or eCommerce SaaS

• Proven track record of owning closed revenue targets and delivering results

• Established senior-level relationships at Shopify agencies, BPOs, or CX consultancies

• Capability to identify and evaluate the first 20 potential partners

• Understanding of agency business models and key recommendation factors

• Strong ability to learn products deeply enough to teach and sell effectively

• Skill in crafting unique product narratives for various partner types

• Comfortable participating in discovery sessions, demos, and commercial discussions

• Proficient in hosting dinners, managing work conferences, and prompt follow-ups

• Analytical skills to differentiate revenue-generating partners from less impactful ones

• Ability to create systems that enhance partner relationships

• Capacity to act swiftly without needing a detailed playbook

• Experience in leading a brand, agency portfolio, eCommerce function, or commercial P&L is highly regarded

• Background with a Shopify app, eCommerce agency, BPO, or customer experience organization is a strong indicator

• Proven experience generating significant ARR through agency or consultant referrals is a strong indicator

• Familiarity with building partner tiers, health scores, enablement, and referral workflows is a strong indicator

• Experience organizing joint events that led to qualified opportunities is a strong indicator

• Willingness to travel frequently throughout the United States and Canada

🏝️ Benefits

• Stock options with a 4-year vesting schedule

• Paid time off

• Support for learning and development

• Company offsite events

• Necessary tools for remote work

• Direct access to the CEO, partnerships team, sales, and product development

• Ownership of partner relationships, processes, engagement strategies, and investments

• Join a small team with minimal decision-making layers