Senior Admissions Counselor

This is a fully remote position, open to applicants in United States.

📋 Description

• Make approximately 75 outbound calls daily, engaging with students and families for around 4 hours each day.

• Keep thorough notes and maintain precise, complete database records for students and families.

• Inform students and families about Verto’s educational offerings, advantages, and the partner-college process.

• Create educational materials and communicate through phone, email, SMS, and Zoom.

• Organize and host large-scale live virtual webinars.

• Provide clear, effective, exceptional, and timely communication across various channels.

• Utilize reporting to maintain an accurate overview of student progress towards action items.

• Finalize enrollment and meet weekly, monthly, and quarterly objectives.

• Ensure accurate student records and maintain CRM hygiene.

• Collaborate with academic, onboarding, marketing, student financial services, on-site, and university partnership stakeholders.

• Adhere to privacy, confidentiality, and other pertinent policies.

• During off-peak admissions periods, reach out to enrolled students and families regarding onboarding and pre-arrival tasks.

• Manage a caseload of enrolled students.

• Address inquiries throughout the pre-departure lifecycle.

• Prepare and review pre-departure materials.

• Assist in developing processes for new programs, products, and improvements.

• Help coordinate live events for admissions, onboarding, student financial services, and community-building activities.

• Carry out other assigned responsibilities.

⛳️ Requirements

• Native-level proficiency in English.

• Capable of working remotely.

• Willingness to travel for at least 2 - 3 weeks annually.

• Must reside in the US and work within a time zone that is within 1 hour of the continental US (GMT -8 through GMT -3).

• From September to May, available during standard business hours approximately 9 a.m. - 5 p.m. aligned with Mountain or Pacific time.

• Flexibility to work some weekends, holidays, and evenings.

• Bachelor’s degree or equivalent qualification.

• Familiarity with the US higher education system.

• Outstanding verbal and written communication skills.

• Ability to convey complex information in both one-on-one and group settings.

• Exceptional attention to detail and record-keeping abilities.

• Capability to follow through multi-step processes effectively.

• Strong computer skills, including proficiency in Google Suite and Microsoft Suite (Excel, Word, and PowerPoint).

• Ability to work independently in a fast-paced environment while managing multiple priorities.

• Self-motivated and self-directed individual.

• Persuasive and goal-oriented, with a positive attitude and professional demeanor.

• 2 years of sales experience or study-abroad experience preferred.

• Experience working with student and parent populations preferred.

• Experience living, traveling, or studying abroad preferred.

• Legal authorization to work in the United States; visa sponsorship is not available.

🏝️ Benefits

• Mission-driven organization reimagining higher education.

• Globally-minded, international working environment.

• Exposure to cross-functional teams.

• 100% remote-first organization.

• Unlimited vacation along with bank holidays.

• Uncapped sick leave.

• Medical, dental, and vision insurance.

• Fully funded short and long-term disability, and life insurance.

• Paid parental leave.

• 401K plan.

• Opportunity for growth in a fast-paced, impact-driven organization.