This is a fully remote position, open to applicants in United States.

• Deliver financial counseling to patients for Essentia Health services, both in-person and virtually.

• Support patients in understanding and utilizing Essentia Health’s payment options.

• Aid patients in determining their Medicaid eligibility and accessing financial assistance programs.

• Conduct self-pay liability price estimates.

• Review accounts to assess, devise, and execute action plans.

• Educate guarantors and assist in resolving their financial obligations.

• Handle patient inquiries via the Patient Financial Services call center.

• Surpass patient expectations and foster a positive work atmosphere.

• Familiarity with registration, coding, insurance billing, and payment methodologies.

• Understanding of self-pay collections.

• Outstanding customer service abilities.

• Completion of trade courses in accounting, business, and/or communications is highly advantageous.

• A minimum of 2 years of experience in Financial Counseling, Self-Pay Collections, Call Center, Billing, and/or Health Care.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• Supplemental insurance options.

• 401(k) plan with employer contributions.

• Opportunities for professional development through training.

• Tuition reimbursement.

• Educational programs.

• Flexible scheduling.

• Generous time off.

• Wellness resources focusing on physical, mental, and emotional health.