Senior Account Manager – SLED

This is a fully remote position, open to applicants in Nevada.

📋 Description

• Assist both current and potential SLED accounts requiring Zayo fiber infrastructure and connectivity solutions.

• Attain sales and revenue growth objectives via account management and acquisition of new accounts.

• Fulfill monthly, quarterly, and annual sales targets through effective prospecting and selling efforts.

• Advocate for Zayo's products and services to designated accounts.

• Deliver proposals and guide customers throughout the sales process.

• Uphold high Net Promoter Score results by providing exemplary customer support.

• Foster customer relationships, secure existing revenue through long-term commitments, and target new accounts.

• Leverage customer, industry, and service insights to meet revenue goals.

• Formulate account strategies, design solutions, and manage relationships in collaboration with the Sales team.

• Handle a substantial workload with a strong emphasis on responsiveness.

• Monitor, assess, and report on sales performance and activities using Salesforce and other reporting tools.

• Offer precise and timely sales opportunity forecasts and customer activity records.

• Supply accurate and timely information to management.

• Collaborate with other departments to ensure customer satisfaction and achieve revenue targets.

• Work cooperatively while being able to operate independently with minimal oversight.

⛳️ Requirements

• Bachelor's degree or an equivalent qualification from a four-year college; or a suitable mix of education and experience.

• At least five (5) years of experience in solution selling to large SLED accounts.

• Strong financial acumen.

• Proven track record of success and consistency in meeting targeted sales objectives.

• Excellent verbal and written communication abilities.

• Outstanding customer service and relationship-building skills.

• In-depth understanding of account management and the strategic selling process.

• Strong problem-solving and interpersonal skills.

• Proficiency in Microsoft Word, Excel, and PowerPoint; familiarity with Salesforce is a plus.

• Comprehensive knowledge of Zayo Networks' value proposition and the products and services offered, including Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation.

• Must comply with work authorization requirements; this position is not eligible for employment-based visa sponsorship.

🏝️ Benefits

• Health insurance.

• Life insurance.

• Disability plans.

• Retirement plans.

• Excellent health, dental, and vision insurance.

• Retirement 401(k) savings plan.

• Generous paid time off policy.

• Paid parental leave.

• Potential eligibility for a discretionary sales incentive plan.