Senior Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist current and potential accounts requiring Zayo fiber infrastructure services

• Build customer relationships and promote sales of Fiber, Transport, IP, SD-WAN, Edge, and Security services

• Meet sales and revenue growth objectives through effective account management and prospecting

• Advocate for Zayo products and services within designated account territories

• Comprehend network proximity, local competitive landscape, and strategies for securing competitive deals

• Present proposals and guide customers through a strategic sales process

• Sustain customer relationships, preserve existing revenue, and acquire new accounts

• Formulate account strategy, design solutions, and manage relationships with the Sales team

• Monitor, evaluate, and report sales performance and activities using Salesforce and other reporting tools

• Accurately and promptly forecast sales opportunities

• Maintain records of customer activities and provide timely updates to management

• Collaborate with other departments to ensure customer satisfaction and achieve revenue goals

• Work collaboratively as part of a team while also being able to operate independently with minimal supervision

• Travel as required by customer needs

⛳️ Requirements

• Bachelor’s degree or equivalent from a four-year college; or equivalent experience

• At least five (5) years of sales experience managing large and transactional deals

• Demonstrated ability to cultivate relationships

• Strong financial insight and capability to structure deals

• Quick learner who works well in collaboration with others

• Exceptional verbal and written communication skills

• Outstanding customer service and relationship-building abilities

• Excellent time management and organizational capabilities

• Ability to function with a high degree of autonomy in both new and existing markets

• Strong interpersonal and presentation skills; adept at engaging with diverse personalities

• High tolerance for ambiguity and successful navigation of a matrix management structure

• Solid understanding of account management and the strategic selling approach

• Effective problem-solving and interpersonal abilities

• Proficiency in Microsoft Word, Excel, and PowerPoint; familiarity with Salesforce is a plus

• General knowledge of Zayo Networks’ value proposition and Fiber Infrastructure, Transport, IP, SD-WAN, and Security services

• Willingness to travel as required by customers

🏝️ Benefits

• Eligibility for sales incentive plan

• Health insurance coverage

• Life insurance options

• Disability insurance plans

• Retirement savings plans

• Comprehensive Health, Dental & Vision Insurance

• 401(k) Retirement Savings Plan

• Generous paid time off policy, including paid parental leave