Senior Account Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Drive sales revenue by actively marketing Zayo's products and services to designated account segments.

• Deliver proposals and oversee customer interactions throughout a structured sales process.

• Identify potential clients in On Net or Near Net facilities.

• Target large, high-bandwidth accounts with multiple locations situated on or close to the network.

• Sustain existing business relationships, secure current revenue through long-term commitments, and acquire new accounts.

• Leverage understanding of clients, industry trends, and service offerings to meet revenue targets.

• Formulate account strategies, design solutions, and manage relationships alongside the Sales team.

• Handle a substantial workload while ensuring timely responses.

• Monitor, evaluate, and report on sales performance and activities using Salesforce and other reporting platforms.

• Provide precise and prompt forecasts of sales opportunities.

• Keep detailed records of customer interactions for sales tracking and forecasting purposes.

• Relay accurate and timely information to management.

• Collaborate with various departments to uphold customer satisfaction and achieve revenue goals.

• Work effectively as part of a team while also operating independently with minimal oversight.

⛳️ Requirements

• Bachelor’s degree or equivalent from a four-year institution; or a comparable combination of education and experience.

• At least five (5) years of high-volume sales experience managing substantial account segments.

• Demonstrated ability to cultivate relationships.

• Strong financial understanding.

• Excellent communication, customer service, relationship-building, time management, and organizational skills.

• Capacity to work effectively with diverse personalities and within a matrix management structure.

• Comprehensive understanding of account management and the strategic sales process.

• Proficient in effective problem-solving and interpersonal communication.

• Familiarity with Microsoft Word, Excel, and PowerPoint.

• Knowledge of Salesforce is advantageous.

• General comprehension of Zayo Networks’ value proposition, along with Fiber Infrastructure, Transport, IP, SD-WAN, and Security services.

• Willingness to travel as necessary for customer engagements.

🏝️ Benefits

• Comprehensive Health, Dental & Vision Insurance.

• Retirement 401(k) Savings Plan.

• Generous paid time off policy, including paid parental leave.

• Health insurance coverage.

• Life insurance options.

• Disability retirement plans.

• Eligibility for sales incentive programs.

• Reasonable accommodations provided during the employment selection process.