Senior Account Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Assist current and potential clients requiring Zayo fiber infrastructure services.

• Cultivate customer relationships and drive sales of Fiber, Transport, IP, SD-WAN, Edge, and Security offerings.

• Meet sales and revenue growth objectives through effective account management and prospecting.

• Advocate for Zayo products and services among targeted accounts.

• Evaluate network proximity, local competitive factors, and opportunities for on- and near-net sales.

• Deliver proposals and guide customers through a strategic sales approach.

• Sustain customer relationships, secure existing revenue streams, and acquire new accounts.

• Formulate account strategies, solution designs, and relationship management alongside the Sales team.

• Monitor, assess, and report on sales performance and activities using Salesforce and other reporting tools.

• Anticipate sales opportunities and maintain records of customer activities.

• Provide timely updates to management.

• Collaborate with other departments to ensure customer satisfaction and achieve revenue goals.

• Work effectively in a team environment while operating with minimal supervision.

⛳️ Requirements

• Bachelor’s degree or equivalent from a four-year college; or relevant experience.

• At least five (5) years of sales experience managing large and transactional deals.

• Demonstrated capability to build and maintain relationships.

• Strong financial insight.

• Knowledge of how to structure a deal.

• Exceptional verbal and written communication abilities.

• Outstanding customer service and relationship-building skills.

• Strong time management and organizational capabilities.

• Ability to work autonomously in both new and established markets.

• Excellent interpersonal, communication, and presentation skills.

• Proficiency in a matrix management environment.

• Solid understanding of account management and the strategic selling process.

• Familiarity with Microsoft Word, Excel, and PowerPoint; Salesforce knowledge is a plus.

• General understanding of Fiber Infrastructure, Transport, IP, SD-WAN, and Security services.

• Willingness to travel as required by client needs.

🏝️ Benefits

• Health insurance

• Life insurance

• Disability retirement plans

• Paid time off

• Paid parental leave

• Dental insurance

• Vision insurance

• Retirement 401(k) Savings Plan