Client Account Manager – Marketing Agency

This is a fully remote position, open to applicants in Dominican Republic.

📋 Description

• Take ownership of the strategic direction for each client account, encompassing objectives, KPIs, and quarterly plans.

• Conduct regular client meetings, engage with stakeholders, and document actionable next steps.

• Evaluate performance metrics including ROAS, CPA, CAC versus LTV, and organic growth indicators.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Discover and define growth opportunities, which may involve new channels, testing initiatives, and budget increases.

• Proactively identify retention risks and develop mitigation strategies across the client portfolio.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Account Director in a performance or digital marketing agency.

• Proven experience managing multiple B2B client accounts concurrently, including relationship management, account development, and project oversight.

• Background in managing advertising-centric accounts related to Paid Search, Paid Social, or Programmatic/DSP.

• Strong understanding of attribution models, KPIs, and optimization strategies.

• Proficient in written and spoken English.

• Comfortable facilitating strategic discussions with senior client stakeholders.

• Based in Latin America or Africa, or any region up to UTC+2.

• Availability to work approximately 9am–5pm US Central/Mountain time.

🏝️ Benefits

• Fully remote team distributed across the US, LATAM, Europe, and APAC.

• Flexible working environment.

• Opportunity to make a significant impact from day one.

• Culture that values curiosity, transparency, and accountability.

• Opportunities for learning, experimentation, cross-training, and professional growth.

• Emphasis on work-life balance.

• Collaboration with top-tier channel specialists.