Donor Relations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a portfolio of approximately 50 individual mid- and membership-level donors and prospects, fostering relationships, soliciting contributions, and ensuring continued engagement for increased donations.

• Conduct research to identify and qualify potential donors, advising on who to approach and the suggested donation amounts.

• Direct annual planning for individual giving, which includes developing moves management strategies, establishing ask amounts, timing, likelihood scoring, revenue forecasts, and setting targets.

• Organize and execute the year-end campaign, encompassing the mailed appeal and the annual review report.

• Collaborate with the Email Manager to segment email and mailing lists effectively.

• Generate weekly revenue and donation reports, documenting any variances for leadership review.

• Design and implement digital fundraising strategies in partnership with the Marketing team.

• Share the responsibility of generating at least $420,000 annually through digital fundraising and aim for a 3% annual revenue growth towards a $650,000 target.

• Assist in maintaining a minimum of 1,500 active recurring donors, with aspirations to grow this number to 2,000.

• Plan annual digital fundraising initiatives alongside Marketing, including revenue forecasts and an editorial calendar.

• Identify and initiate special campaigns, matching gift challenges, and enhancements to donation pages.

• Organize and support donor events, which may include fireside chats, in-person receptions, virtual briefings, and town halls.

• Manage tax acknowledgments for 501(c)(3), 501(c)(4), stock gifts, and donor-advised fund grants.

• Produce year-end giving statements for donors.

• Monitor grants and pledges, payment timelines, and reporting deadlines, and follow up with funders and donors accordingly.

• Oversee shared inboxes, ensuring timely responses to donor inquiries.

• Maintain profiles on Candid and Charity Navigator.

• Draft, prepare, and present fundraising updates to the board, funders, and other stakeholders.

• Collaborate with the Development Coordinator, CEO, and VP of Finance & Administration on operational matters, major donor strategies, and revenue objectives.

• May supervise junior staff members as required over time.

⛳️ Requirements

• Early to mid-career fundraising professional.

• Capability to manage a portfolio of around 50 individual mid- and membership-level donors and prospects.

• Experience in researching and qualifying prospects using platforms such as iWave/Kindsight and Impala.

• Proficiency in planning individual giving strategies, including moves management plans, determining ask amounts, timing, likelihood scoring, revenue projections, and targets.

• Ability to segment email and mailing lists effectively.

• Competence in preparing weekly revenue and donation reports.

• Experience in developing digital fundraising strategies for both recurring and one-time donors.

• Skills in planning digital fundraising efforts, including revenue forecasts and an editorial calendar.

• Ability to organize and support donor events.

• Knowledge of tax acknowledgment requirements for 501(c)(3) and 501(c)(4) gifts, stock gifts, and donor-advised fund grants.

• Proficient in tracking grants and pledges, managing payment schedules, and meeting reporting deadlines.

• Capability to manage shared inboxes and respond to donor inquiries promptly.

• Ability to maintain charity rating and transparency profiles, such as Candid and Charity Navigator.

• Proficiency in drafting, preparing, and presenting fundraising updates.

• Direct experience with EveryAction or ActionKit is advantageous.

• Familiarity with prospect research tools such as Kindsight, ProPublica, LexusNexus, WealthEngine, and DonorSearch is a plus.

• Experience in both 501(c)(3) and 501(c)(4) fundraising or nonprofit work is beneficial.

• Background in grant writing or donor communications is a plus.

• Ability to operate a computer and utilize a cell phone effectively.

• Strong communication skills to engage with external stakeholders in person, via telephone, and through email.

• A background check may include criminal, employment, education, licensure, credit, and motor vehicle checks when applicable.

• May be required to sign a Confidentiality/Non-Disclosure Agreement.

🏝️ Benefits

• Health insurance.

• Dental insurance.

• Vision insurance.

• Wellness perks.

• Dependent care account.

• $1,500 professional development stipend.

• Retirement benefits.

• Short-term disability insurance.

• Long-term disability insurance.

• Life insurance.

• Four weeks of paid vacation each year.

• Personal time off.

• Sick leave.

• Flexible work hour arrangements.

• 35-hour work week.

• Union representation by Office and Professional Employees International Union, Local 153 (OPEIU).