Senior Account Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Drive sales revenue by actively promoting Zayo's products and services to designated account segments.

• Grasp the network landscape and its proximity to key buildings in the market to enhance on- and near-net sales.

• Comprehend local competitive dynamics to secure highly competitive deals.

• Deliver proposals and guide customers through a strategic sales process.

• Cultivate customer relationships, uphold existing revenue through long-term commitments, and acquire net-new accounts.

• Leverage knowledge of customers, industry trends, and services to meet revenue targets.

• Formulate account strategies, design solutions, and manage relationships alongside the Sales team.

• Monitor, evaluate, and report on sales performance and activities using Salesforce and other reporting tools.

• Provide precise and timely sales opportunity forecasts and customer activity logs.

• Relay timely information to management.

• Collaborate with other departments to ensure customer satisfaction and achieve revenue goals.

• Work cooperatively as part of a team while also performing independently with minimal supervision.

⛳️ Requirements

• Bachelor’s degree or equivalent from a four-year college; or equivalent professional experience.

• At least five (5) years of sales experience managing large-scale and transactional deals.

• Demonstrated ability to build and maintain relationships.

• Strong financial insight.

• Knowledgeable in deal structuring.

• Quick learner with a strong ability to collaborate with others.

• Outstanding communication skills, both verbal and written.

• Exceptional customer service and relationship building/maintenance abilities.

• Excellent time management and organizational capabilities.

• Ability to operate with significant autonomy in both new and existing markets.

• Strong interpersonal skills and the capacity to work effectively with a diverse range of personalities.

• High tolerance for ambiguity and proficiency in navigating a matrix management structure.

• Robust understanding of account management and the strategic selling process.

• Effective problem-solving and interpersonal skills.

• Proficient in Microsoft Word, Excel, and PowerPoint; familiarity with Salesforce is a plus.

• General understanding of Zayo Networks’ value proposition and products/services, including Fiber Infrastructure, Transport, IP, SD-WAN, and Security services.

• Willingness to travel as necessitated by customer needs.

🏝️ Benefits

• Health insurance

• Life insurance

• Disability retirement plans

• Paid time off

• Paid parental leave

• Dental insurance

• Vision insurance

• Retirement 401(k) Savings Plan