Senior Account Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Drive sales revenue by marketing Zayo products and services to designated account segments.

• Deliver proposals and guide customers through a strategic sales approach.

• Identify potential accounts in On Net or Near Net facilities.

• Target large, multi-location, high-bandwidth clients both nationally and internationally.

• Foster customer relationships, retain existing revenue through long-term commitments, and acquire new accounts.

• Utilize customer insights, industry expertise, and service knowledge to meet revenue goals.

• Formulate account strategies, design solutions, and manage relationships in collaboration with the Sales team.

• Handle a substantial workload while ensuring responsiveness.

• Monitor, assess, and report on sales performance and activities using Salesforce and other reporting tools.

• Provide accurate and timely forecasts of sales opportunities.

• Maintain records of customer activities for sales reporting and forecasting purposes.

• Supply timely updates to management.

• Work with other departments to ensure customer satisfaction and achieve revenue targets.

• Collaborate as a team member while also working independently with minimal supervision.

⛳️ Requirements

• Bachelor's degree or equivalent from a four-year college; or a comparable combination of education.

• At least five (5) years of experience in high-volume sales managing large account segments.

• Demonstrated ability to cultivate relationships.

• Strong financial acumen.

• Outstanding verbal and written communication skills.

• Exceptional customer service and relationship-building capabilities.

• Excellent time management and organizational abilities.

• Strong interpersonal, presentation, and problem-solving skills.

• Ability to effectively engage with diverse personalities.

• High tolerance for ambiguity and the capacity to succeed in a matrix management environment.

• Solid understanding of account management and the strategic selling process.

• Proficient in Microsoft Word, Excel, and PowerPoint; familiarity with Salesforce is a plus.

• General knowledge of fiber infrastructure, Transport, IP, SD-WAN, Security services, and Zayo Networks’ value proposition.

• Willingness to travel as required by client needs.

🏝️ Benefits

• Comprehensive Health, Dental & Vision Insurance.

• Retirement 401(k) Savings Plan.

• Generous paid time off policy, including paid parental leave.

• Health insurance coverage.

• Life insurance benefits.

• Disability retirement plans.

• Paid time off provisions.

• Eligibility for sales incentive plans.