Senior Account Manager

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Drive sales revenue by actively promoting Zayo's products and services to targeted account segments.

• Present proposals and guide customers through a strategic sales process.

• Identify potential accounts in On Net or Near Net buildings.

• Target large multi-location, high-bandwidth accounts situated on or near the network.

• Cultivate customer relationships, secure existing revenue through long-term commitments, and acquire new accounts.

• Utilize knowledge of customers, industries, and services to meet revenue goals.

• Formulate account strategies, design solutions, and manage relationships with the Sales team.

• Handle a high volume of work while ensuring prompt responsiveness.

• Monitor, analyze, and report sales performance and activities using Salesforce and other reporting tools.

• Provide timely and accurate forecasts of sales opportunities.

• Keep customer activity records for reporting and forecasting purposes.

• Deliver accurate and timely information to management.

• Collaborate with other departments to uphold customer satisfaction and achieve revenue targets.

• Work effectively as part of a team while also performing independently with minimal supervision.

⛳️ Requirements

• Bachelor’s degree or equivalent from a four-year college, or a comparable combination of education and experience.

• At least five (5) years of high-volume sales experience managing large account segments.

• Demonstrated ability to build and maintain relationships.

• Strong financial acumen.

• Excellent verbal and written communication skills.

• Outstanding customer service and relationship-building abilities.

• Strong time management and organizational skills.

• In-depth understanding of account management and strategic selling processes.

• Effective problem-solving and interpersonal skills.

• Proficiency in Microsoft Word, Excel, and PowerPoint; familiarity with Salesforce is a plus.

• General knowledge of Zayo Networks’ value proposition, products, and services, including Fiber Infrastructure, Transport, IP, SD-WAN, and Security services.

• Willingness to travel as needed by customers.

• Ability to work effectively with diverse personalities and within a matrix management environment.

• Capacity to collaborate and work independently with minimal supervision.

🏝️ Benefits

• Estimated base salary range of $100,000–$130,000 USD annually.

• Eligibility for a sales incentive plan.

• Health insurance coverage.

• Life insurance provided.

• Disability retirement plans available.

• Paid time off offered.

• Paid parental leave included.

• Dental insurance coverage.

• Vision insurance provided.

• Participation in a Retirement 401(k) Savings Plan.

• Commitment to equal opportunity employment.

• Reasonable accommodations available during the employment selection process.