Senior Account Manager

This is a fully remote position, open to applicants in Kansas, +1 more state.

📋 Description

• Drive sales revenue by actively promoting Zayo's products and services to targeted account segments.

• Comprehend Zayo’s network and its proximity to key buildings in a market to facilitate on- and near-net sales.

• Recognize local competitive landscapes and strategize to win highly competitive deals.

• Present proposals and guide customers through a well-defined strategic sales process.

• Nurture existing customer relationships, secure current revenue through long-term commitments, and acquire net-new accounts.

• Leverage knowledge of customers, industry trends, and services to meet revenue targets.

• Collaborate with the Sales team to craft account strategies, solution designs, and relationship management for targeted accounts.

• Handle a substantial workload while ensuring responsiveness.

• Monitor, analyze, and report sales performance and activities using Salesforce and other reporting tools.

• Deliver precise and timely forecasts of sales opportunities.

• Maintain comprehensive customer activity records for accurate sales reporting and forecasting.

• Provide timely and accurate information to management.

• Coordinate with other departments to uphold customer satisfaction and achieve revenue goals.

• Work collaboratively as part of a team while also being capable of working independently with minimal supervision.

• Regular local meetings with sales, engineering, and operations teams are strongly encouraged when a local office is available.

⛳️ Requirements

• Bachelor’s degree or equivalent from a four-year college; or equivalent professional experience.

• At least five (5) years of sales experience managing large and transactional deals.

• Demonstrated ability to build and maintain relationships.

• Strong financial acumen.

• Knowledge of deal structuring.

• Excellent verbal and written communication abilities.

• Outstanding customer service and relationship-building skills.

• Strong time management and organizational capabilities.

• Ability to work autonomously in new or existing markets.

• Excellent interpersonal, communication, and presentation skills.

• Ability to thrive in a matrix management environment.

• Strong understanding of account management and the strategic selling process.

• Effective problem-solving and interpersonal skills.

• Proficiency in Microsoft Word, Excel, and PowerPoint; experience with Salesforce is a plus.

• General understanding of Zayo Networks' value proposition, products, and services, including Fiber Infrastructure, Transport, IP, SD-WAN, and Security services.

• Willingness to travel as required by customer needs.

🏝️ Benefits

• Health insurance

• Life insurance

• Disability retirement plans

• Paid time off

• Paid parental leave

• Dental insurance

• Vision insurance

• Retirement 401(k) Savings Plan