Senior Account Manager

This is a fully remote position, open to applicants in Connecticut, +2 more states.

📋 Description

• Drive sales revenue by advocating for Zayo's products and services to targeted accounts.

• Comprehend network proximity to essential buildings and the local competitive landscape to enhance sales efforts.

• Deliver proposals and guide customers through a structured sales process.

• Nurture customer relationships, maintain existing revenue streams, and acquire new accounts.

• Formulate account strategies, design solutions, and manage relationships for targeted accounts.

• Monitor, evaluate, and report on sales performance and activities using Salesforce and other reporting tools.

• Provide timely and precise forecasts of sales opportunities.

• Keep detailed customer activity records for sales reporting and forecasting purposes.

• Supply accurate and timely information to management.

• Collaborate with various departments to ensure customer satisfaction and achieve revenue goals.

• Work cooperatively while also performing independently with minimal oversight.

• Participate in regular local meetings with sales, engineering, and operations teams where local offices are present.

⛳️ Requirements

• Bachelor’s degree or equivalent from a four-year college; or equivalent work experience.

• At least five (5) years of sales experience managing both large and transactional deals.

• Demonstrated ability to cultivate relationships.

• Strong financial insight.

• Capability to structure deals effectively.

• Outstanding verbal and written communication abilities.

• Exceptional customer service and relationship-building/maintenance skills.

• Excellent time management and organizational capabilities.

• Ability to operate with significant autonomy in both new and existing markets.

• Superior interpersonal, communication, and presentation skills.

• Competence in working successfully within a matrix management framework.

• Robust understanding of account management and the strategic selling process.

• Effective problem-solving and interpersonal skills.

• Proficient in Microsoft Word, Excel, PowerPoint; experience with Salesforce is a plus.

• General knowledge of Fiber Infrastructure, Transport, IP, SD-WAN, and Security services.

• Willingness to travel as necessary to meet customer needs.

🏝️ Benefits

• Comprehensive Health, Dental & Vision Insurance.

• 401(k) Retirement Savings Plan.

• Generous paid time off policy, including paid parental leave.

• Health insurance coverage.

• Life insurance benefits.

• Disability retirement plans.

• Eligibility for a sales incentive plan.