Senior Account Manager

This is a fully remote position, open to applicants in Colorado, +1 more state.

📋 Description

• Assist both current and potential clients requiring Zayo fiber infrastructure services.

• Cultivate customer relationships and drive sales for Fiber, Transport, IP, SD-WAN, Edge, and Security services.

• Meet sales and revenue growth objectives through effective account management and prospecting.

• Advocate for Zayo products and services to targeted clients.

• Evaluate network proximity, local competitive landscape, and potential for on- and near-net sales.

• Present proposals and guide customers through a strategic sales process.

• Safeguard existing revenue through long-term agreements while acquiring new accounts.

• Formulate account strategies, solution designs, and manage relationships in collaboration with the Sales team.

• Monitor, assess, and report on sales performance and activities using Salesforce and other reporting tools.

• Forecast sales prospects and keep detailed records of customer activities.

• Provide prompt information to management.

• Collaborate with other departments to ensure customer satisfaction and achieve revenue goals.

• Work effectively both collaboratively and independently with minimal supervision.

⛳️ Requirements

• Bachelor’s degree or equivalent from a four-year college; or comparable experience.

• At least five (5) years of sales experience managing both large and transactional deals.

• Demonstrated ability to cultivate relationships.

• Strong financial insight.

• Knowledge of deal structuring.

• Exceptional verbal and written communication abilities.

• Outstanding customer service and relationship-building/maintaining skills.

• Excellent time management and organizational capabilities.

• Ability to operate with a high degree of autonomy in both new and existing markets.

• Strong interpersonal and presentation skills.

• Ability to thrive in a matrix management environment.

• Comprehensive understanding of account management and the strategic selling process.

• Effective problem-solving and interpersonal abilities.

• Proficient in Microsoft Word, Excel, and PowerPoint; experience with Salesforce is a plus.

• General knowledge of Zayo Networks' value proposition, products, and services, including Fiber Infrastructure, Transport, IP, SD-WAN, and Security services.

• Willingness to travel as required by customer needs.

🏝️ Benefits

• Health insurance.

• Life insurance.

• Disability retirement plans.

• Paid time off.

• Paid parental leave.

• Excellent dental insurance.

• Excellent vision insurance.

• Retirement 401(k) Savings Plan.