Senior Account Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Serve as the primary point of contact for a diverse portfolio of clients across various industries.

• Create tailored campaign strategies utilizing the StackAdapt platform.

• Guarantee the success of client campaigns through consistent reporting on goals, along with strategic solutions and optimizations to achieve KPIs.

• Set up and manage advertising campaigns on the StackAdapt DSP, including the implementation of third-party tags and troubleshooting pixel creation.

• Discover upselling opportunities and enhance services by utilizing tools, procedures, and reports aimed at boosting efficiency.

• Optimize campaigns and suggest new opportunities by regularly analyzing campaign performance.

• Provide strategic insights and act as a trusted advisor to clients.

• Conduct in-person and virtual meetings, presentations, Quarterly Business Reviews, and training sessions.

• Travel up to 20% of the time.

• Collaborate with Account Executives, Client Service support teams, and cross-functional teams to enhance customer campaign ROI.

• Oversee post-sales client relationships, platform adoption, campaign management, client retention, and opportunities for account expansion.

⛳️ Requirements

• Over 6 years of experience in Real-Time Bidding/programmatic expertise (DSP, Ad Network).

• Experience managing Google AdWords, Facebook Ads, or executing campaigns through a DSP as a self-serve user.

• Demonstrated success in managing client relationships and delivering exceptional service.

• Focus on account retention and revenue growth.

• Capability to understand and communicate technical concepts and platform-based knowledge.

• Awareness of the latest trends and ideas in digital advertising.

• Experience with complex databases is a plus.

🏝️ Benefits

• Highly competitive salary.

• Global retirement/401K/Pension savings options.

• Competitive paid time off packages, including time off for birthdays!

• Access to a comprehensive mental health care program.

• Health benefits available from the first day of employment.

• Work from home reimbursements.

• Optional global WeWork membership for those seeking an alternative to their home office, with hubs in London and Toronto.

• Comprehensive training and onboarding program.

• Support for personal development initiatives (conferences, courses, books, etc.).

• Access to StackAdapt programmatic courses and certifications to facilitate continuous learning.

• An excellent parental leave program.

• A friendly, welcoming, and supportive company culture.

• Team social events and activities!

• Additional compensation may include annual bonuses, commissions, and equity awards.